Title Clerk Milford, Ohio

JEFF WYLER AUTOMOTIVE FAMILY•Milford, OH

9d•Onsite

About The Position

The Title Administration Specialist plays a critical role in ensuring the accurate, timely, and compliant processing of vehicle titles and ownership documentation. This position provides administrative support to the Title Department by managing title documents, maintaining organized records, verifying vehicle information, and assisting with title transfers. The ideal candidate is highly organized, detail-oriented, and capable of working efficiently in a fast-paced automotive environment while maintaining exceptional accuracy and confidentiality.

Requirements

High school diploma or GED preferred.
Previous administrative, clerical, or office experience preferred.
Strong attention to detail with exceptional organizational skills.
Ability to manage multiple priorities while maintaining a high level of accuracy.
Proficient with Microsoft Office Suite, including Outlook, Excel, and Word.
Strong data entry and keyboarding skills.
Excellent verbal and written communication skills.
Ability to work independently as well as collaboratively within a team environment.
Professional demeanor with a customer-service mindset.
Ability to maintain confidentiality and handle sensitive information responsibly.

Nice To Haves

Previous automotive dealership, title, registration, DMV, or finance office experience.
Experience with dealership management systems (CDK, Reynolds & Reynolds, Dealertrack, or similar platforms).
Knowledge of state title and registration requirements.

Responsibilities

Open, review, and process incoming title mail, verifying the status of each vehicle and filing title documents in the appropriate location.
Research and identify vehicle stock numbers by matching VINs within the dealership management system, ensuring accurate documentation.
Pull, review, and match vehicle titles with completed sales deals in preparation for title processing and registration.
Locate missing deals, title documents, or supporting paperwork as requested by the Title Clerk or Title Manager.
Organize and place deals awaiting title processing into the appropriate location within the dealership's internal tracking system.
Accurately complete title assignments by entering customer, lienholder, and ownership information on title documents in preparation for ownership transfer.
Maintain organized and accurate filing systems for title documents, deal jackets, and supporting records.
Verify the completeness and accuracy of documentation before submitting titles for processing.
Support the Title Department by performing a variety of administrative and clerical duties to ensure efficient daily operations.
Assist with document retrieval, scanning, copying, and record maintenance.
Communicate professionally with internal departments regarding title documentation and status updates.
Maintain confidentiality of customer information and ensure compliance with federal, state, and company regulations regarding title processing.
Perform additional duties and special projects as assigned.