Title Clerk/Office Assistant

Frank Myers Auto Maxx•Winston-Salem, NC

4d•$17 - $22

About The Position

Frank Myers Auto Maxx is hiring an experienced Title Clerk / Office Assistant to manage vehicle titles and registrations, accounts payable and receivable, and general office support. The role requires dealership paperwork knowledge, organization, attention to detail, and the ability to manage multiple deadlines, follow up on missing information, and take ownership of work through completion. Previous automotive dealership title and registration experience is required. The position helps ensure customers receive paperwork on time, vendors are paid accurately, and the office runs smoothly. The employee works with sales, finance, service, management, customers, lenders, auctions, other dealerships, and DMV offices.

Requirements

Previous experience processing automotive dealership titles and registrations.
Working knowledge of North Carolina DMV title and registration procedures.
Experience with accounts payable, accounts receivable, and basic bookkeeping.
Comfort using dealership software, accounting systems, email, and Microsoft Excel.
Strong attention to detail and ability to manage deadlines and competing priorities.
Professional communication skills and a helpful attitude with customers and coworkers.
Dependability, discretion, and ability to work independently while contributing to a team.

Responsibilities

Accurately prepare, review, and process vehicle title and registration paperwork.
Verify deal files contain required signatures, supporting documents, lien information, and applicable fees.
Process North Carolina title work and coordinate out-of-state transactions as needed.
Track outstanding titles, lien releases, registration issues, and missing paperwork through completion.
Communicate with customers, lenders, auctions, other dealerships, and DMV offices to resolve title issues promptly.
Monitor temporary tag expiration dates and processing deadlines, and bring potential delays to management’s attention.
Maintain accurate title logs and organized records.
Review and enter vendor invoices, checking accuracy, supporting documentation, and appropriate approval.
Reconcile vendor statements and prepare payments for management approval.
Record incoming payments and apply them to the correct accounts.
Monitor outstanding balances and follow up professionally on amounts owed.
Research billing discrepancies and help maintain accurate financial records.
Assist with reconciliations and month-end paperwork as needed.
Maintain organized physical and electronic files.
Assist with data entry, document preparation, telephone calls, and routine administrative tasks.
Work with sales, finance, service, and management to keep paperwork moving efficiently.
Protect confidential customer, employee, and dealership information.