Title Assistant

JobTracks • Los Angeles, CA

2d

About The Position

The Title Assistant Level I works with Title Examiners at a national title insurance company based in Los Angeles, California. The role supports the preparation of accurate, high-quality title insurance products and Ownership and Encumbrance (O&E) reports, facilitates client communications, and helps ensure title commitments and reports are delivered accurately and on time. Duties may include local courthouse searches and record retrieval, as well as occasional backup front-desk support.

Requirements

• 1–3 years of experience in an office environment, title/escrow setting, or professional customer-facing role.
• High school diploma or GED equivalent.
• Proficiency with Microsoft Office, including Word and Outlook, and Windows-based systems.
• Ability to operate standard office equipment.
• Exceptional attention to detail and commitment to high accuracy in document production.
• Strong verbal and written communication skills and a customer-first mindset.
• Ability to prioritize tasks effectively in a fast-paced, deadline-driven setting.
• Valid driver's license and active auto insurance for local county document retrieval.

Responsibilities

• Collaborate with Title Examiners to produce accurate, timely title insurance products and Ownership and Encumbrance (O&E) reports.
• Set up new orders, order and issue tax certificates, and distribute revised title packages and supplementary documents.
• Answer incoming calls from clients and partners, research and resolve inquiries, and escalate complex matters to Title Examiners and Title Officers.
• Monitor production deadlines and communicate status updates and schedule adjustments to team members and clients.
• Conduct county courthouse searches and record retrievals as required.
• Provide responsive customer service to internal teams and external clients.
• Provide occasional backup front-desk support when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED