Tissue Donation Specialist - 3-12 hour shifts 6:00 pm - 6:30 am

Versiti•Milwaukee, WI

About The Position

Versiti Organ and Tissue is a federally designated Organ Procurement Organization serving southeastern Wisconsin. The Tissue Donation Specialist guides the tissue donation process from referral through completion under the direction of a Supervisor, collaborating with hospitals and partner agencies across Wisconsin. The role helps honor donor wishes, support families, and ensure safe, high-quality tissue for transplant. The specialist evaluates potential donors, obtains legal authorization and medical and behavioral health histories, presents donor information to processing or research agencies, and coordinates communications and records among stakeholders. The role also supports community donation activities, maintains job-related competence, participates in continuous improvement, and follows applicable regulatory, compliance, and organizational requirements.

Requirements

Associate’s degree in a related healthcare field.
At least 1 year of experience in healthcare, science, or the funeral home field.
In lieu of a degree, 3 or more years of healthcare experience with manager and HR approval.
Ability to use a personal computer, Microsoft Office, and the internet for data entry and information retrieval.
Strong attention to detail and accuracy in completing paperwork.
Ability to organize and prioritize work in a fast-paced environment, multitask in challenging and stressful situations, and use conflict-resolution skills to support productive workflow.
Knowledge of basic medical terminology, medications, disease processes, and human anatomy.
Excellent interpersonal communication and rapport-building skills, including active listening and responding with empathy, tact, and sensitivity.
Ability to apply judgment and fact-finding to solve problems.
Positive approach to teamwork and flexibility when working with others.
Ability to obtain American Association of Tissue Banks (AATB) certification within 3 years of hire.

Nice To Haves

Bachelor’s degree in a related healthcare field.
Experience in a tissue bank or donation setting.
Experience working with grief, loss, or end-of-life care.
AATB certification (listed as preferred; the posting also states certification is to be obtained within 3 years of hire).

Responsibilities

Evaluate potential tissue donors through medical chart review, staff interviews, and medical examiner or coroner reports using predefined criteria.
Present tissue donor information to affiliated tissue processing and/or research agencies.
Obtain legally informed authorization for tissue donation and a thorough medical and behavioral health history for potential donors.
Follow communication protocols when interacting with Eye Banks, funeral homes, medical examiners, and hospital staff.
Maintain records of tissue referrals and donors and ensure necessary information is shared with eye banks and tissue processing facilities.
Coordinate and/or participate in donation-related community activities and events as assigned.
Maintain competence by attending mandatory and other job-related educational opportunities.
Actively participate in Lean and continuous improvement activities.
Follow applicable laws, regulations, standards, policies, and procedures, including those set by AATB, FDA, AORN, OSHA, and JCAOH.
Demonstrate Versiti’s core values: Do Right Always, Find a Better Way, Make Results Happen, and Strengthen the Team.
Contribute proactively and cooperatively to core and wider teams, work positively with others, and provide constructive feedback where appropriate.
Proactively seek continued professional development.
Perform other duties reasonably within the scope of the job classification, as assigned or required.
Comply with standard operating policies and procedures and applicable regulatory and compliance requirements.