About The Position

The Tissue Donation Specialist (TDS) works under the direction of the Supervisor to guide the tissue donation process from referral through completion, collaborating with hospitals and partner agencies across Wisconsin. The role helps honor donor wishes, support families, and ensure safe, high-quality tissue for transplant. The position is located with Versiti Organ and Tissue in Milwaukee, Wisconsin, a federally designated Organ Procurement Organization serving southeastern Wisconsin. The specialist evaluates potential tissue donors, obtains informed authorization and relevant medical and behavioral health histories, shares donor information with affiliated agencies, and coordinates communications and records among donation stakeholders. The role also supports community donation activities, participates in ongoing education and continuous improvement, and follows applicable regulations, standards, policies, and procedures. The schedule is described as three 12-hour shifts, from 6:00 p.m. to 6:30 a.m. An associate’s degree in a related healthcare field is required; three or more years of healthcare experience may substitute for the degree with manager and HR approval. AATB certification is to be obtained within three years of hire.

Requirements

  • Associate’s degree in a related healthcare field.
  • At least 1 year of experience in healthcare, science, or a funeral home field.
  • In lieu of the degree, 3 or more years of healthcare experience with manager and HR approval.
  • Ability to use a personal computer, Microsoft Office, and the internet for data entry and information retrieval.
  • Strong attention to detail and accuracy in completing paperwork.
  • Ability to organize and prioritize work in a fast-paced environment, multitask in challenging and stressful situations, and use conflict-resolution skills to support productive workflow.
  • Knowledge of basic medical terminology, medications, disease processes, and human anatomy.
  • Excellent interpersonal communication and rapport-building skills, including active listening and responding with empathy, tact, and sensitivity.
  • Ability to apply judgment and fact-finding to solve problems.
  • Positive approach to teamwork and flexibility when working with others.
  • AATB certification within 3 years of hire.

Nice To Haves

  • Bachelor’s degree in a related healthcare field.
  • Experience in a tissue bank or donation setting.
  • Experience working with grief, loss, or end-of-life care.
  • AATB certification is listed as preferred, with completion required within 3 years of hire.

Responsibilities

  • Evaluate potential tissue donors through medical chart review, staff interviews, and medical examiner or coroner reports using predefined criteria.
  • Present tissue donor information to affiliated tissue processing and/or research agencies.
  • Obtain legal informed authorization for tissue donation and a thorough medical and behavioral health history for potential tissue donors.
  • Follow communication protocols when interacting with eye banks, funeral homes, medical examiners, and hospital staff.
  • Maintain records of tissue referrals and donors and ensure necessary information is shared with eye banks and tissue processing facilities.
  • Coordinate and/or participate in donation-related community activities and events as assigned.
  • Maintain competence by attending mandatory and other job-related educational opportunities.
  • Actively participate in Lean and continuous improvement activities.
  • Follow applicable laws, regulations, standards, policies, and procedures, including those set forth by AATB, FDA, AORN, OSHA, and JCAOH.
  • Demonstrate the core values: Do Right Always, Find a Better Way, Make Results Happen, and Strengthen the Team.
  • Contribute proactively and cooperatively to core and wider teams; maintain a positive approach and provide constructive feedback where appropriate.
  • Proactively seek continued professional development.
  • Understand and perform in accordance with applicable regulatory and compliance requirements.
  • Comply with standard operating policies and procedures.
  • Perform other duties as assigned that are reasonably within the scope of the job classification.

Benefits

  • Medical, dental, and vision plans for eligible full-time regular employees.
  • Paid time off (PTO) and holidays.
  • Short- and long-term disability insurance.
  • Life insurance.
  • 401(k) with a 7% dollar-for-dollar match.
  • Voluntary programs and discount programs.
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