Security Officer (2nd Shift – 3:30 PM–12:00 AM)

Field Museum•Chicago, IL

3d•Onsite

About The Position

The Protection Services Security Officer performs protective, service, and courtesy duties under the direct supervision of the security shift supervisor. The role requires above-average initiative and judgment, along with specialized knowledge or skills, to help provide a safe and secure environment for Museum visitors, staff, and collections. The officer works the second shift, 3:30 p.m. to 12:00 a.m., for 40 hours per week, at the Field Museum in Chicago. The position is not eligible for hybrid work and has no direct supervisory responsibilities. The officer receives general supervision from the Assistant Manager.

Requirements

High school diploma or equivalent.
Three or more years of security experience.
Ability to work under pressure and take charge in rapidly escalating situations.
Strong computer skills, such as using Gmail and Google Calendar.
Flexibility with scheduling and willingness to assist with staffing assignments on other shifts.
Ability to stand and/or walk for extended periods.
Ability to respond quickly to alarms and emergencies.
Ability to climb ladders.
Ability to lift or move equipment such as packages, cables, or parcels, including carrying 20 or more pounds.

Responsibilities

Take the lead during emergency situations and work with team members to achieve departmental goals.
Provide courteous general information to the public and observe, assist with, and control visitor access when necessary.
Protect Museum collections and deter vandalism or violence.
Assist with crowd control at Museum entry points and patrol the premises as directed to protect Museum property.
Report activities to help maintain order and protect Museum property, visitors, and staff.
Maintain assigned entrance posts, screen incoming personnel, keep sign-in and sign-out logs, and manage the badging process.
Lock and unlock specified Museum entrances, areas, and exits at designated times.
Respond to requests for assistance, evaluate appropriate courses of action, and investigate or explain policies and procedures as needed.
Respond to emergencies, including fires, evacuations, and employee or visitor injuries.
Complete incident reports.
Administer First Aid, CPR, AED, and Stop The Bleed during major medical emergencies.
Serve as backup to shipping and receiving staff, Access Control, the Mail Center, and the freight elevator.
Perform Security Console duties, including daily inspection of security cameras, alarms, communication systems, and recording devices.
Assist with on-the-job training for new security officers.
Follow instructions and adhere to policies and procedures in the Policy Manual.
Serve supervisors as needed.