Tire Shop and Service Technician FTE 1.00

Iowa Tribe Of Kansas And Nebraska•White Cloud, KS

11d•Onsite

About The Position

The Tire Shop and Service Technician independently manages the daily operation and overall performance of a single-operator tire shop. The position provides tire installation, removal, repair, balancing, rotation, inspection, oil changes, brake work, and general repairs, including lights, suspension, alternators, starters, and wipers. The technician also manages customer service, sales, purchasing, pricing, vendor relationships, inventory, financial records, cash handling, equipment maintenance, and regulatory compliance. The role supports the Iowa Tribe of Kansas and Nebraska by providing reliable services to Tribal citizens and the surrounding community while maintaining a financially sustainable operation and demonstrating accountability, stewardship, professional excellence, and responsible service. The technician maintains a safe, clean, organized, and customer-focused shop; follows applicable safety practices and regulations; protects business assets and customer information; and refers work beyond the shop’s capabilities to qualified providers. The role involves independent management of daily operations, accurate documentation, and communication about anticipated closures or service interruptions. The position operates primarily in a tire shop, garage, or automotive service environment, with exposure to noise, dust, dirt, lubricants, cleaning products, changing temperatures, moving equipment, vehicles, heavy tires, lifting equipment, and compressed air systems. It may involve extended standing and busy or seasonal service periods. Physical tasks include standing and walking for extended periods; bending, kneeling, reaching, lifting, carrying, pushing, and pulling; and operating tools and tire service machinery. Reasonable accommodation may apply. Schedule: Monday through Friday, 7:30 a.m. to 4:30 p.m. Non-exempt/hourly. Wage range begins at $23.34.

Requirements

High school diploma or GED preferred; equivalent relevant experience may be considered.
Demonstrated experience in tire service, automotive service, mechanical work, or a related field.
Working knowledge of tire installation, repair, rotation, balancing, and inspection.
Ability to operate tire service equipment safely or demonstrate the ability to learn required procedures.
Basic bookkeeping, cash-handling, mathematical, and computer skills, including ability to use point-of-sale, inventory, and recordkeeping systems.
Valid driver’s license when driving is required for the position.
Ability to obtain and maintain required licenses, training, or certifications.
Ability to pass applicable background screening when required by Tribal policy.
Knowledge of tire types, sizes, ratings, mounting, balancing, repair limitations, and safe service procedures.
Ability to identify tire and wheel conditions requiring repair, replacement, or referral; diagnose routine tire service issues and determine appropriate next steps.
Knowledge of equipment operation, preventive maintenance, and workplace safety.
Ability to manage multiple responsibilities independently, prioritize daily work, and maintain accurate inventory, financial, and service records.
Ability to monitor expenses, assess pricing, make sound purchasing decisions, recognize business risks, and identify improvement opportunities.
Ability to communicate recommendations, estimates, and technical information clearly; resolve routine customer concerns professionally; and treat customers honestly and respectfully.
Ability to make independent decisions within established authority and recognize when additional expertise or outside assistance is needed.
Ability to maintain an orderly shop, manage competing priorities, complete work accurately, remain accountable for results, and adapt to changing demand and operating needs.
Ability to perform the physical activities associated with tire service and shop operations, with reasonable accommodation where applicable, including standing, walking, bending, kneeling, reaching, handling tires and equipment, and operating tools and machinery.
Ability to use appropriate lifting aids or assistance for heavy items and maintain sufficient visual and auditory awareness to recognize hazards and operate equipment safely.

Nice To Haves

Two or more years of experience in a tire shop, automotive repair facility, or similar operation.
Experience independently managing a small business or service operation.
Experience with inventory control, purchasing, vendor negotiations, and customer service.
Familiarity with business accounting, sales reporting, and expense management.
Relevant tire service training or industry certifications.
Experience serving a diverse customer base in a rural or community-based setting.

Responsibilities

Install, remove, repair, rotate, and balance tires according to manufacturer specifications and safety practices.
Inspect tires, wheels, valves, and related components for damage, wear, and serviceability; identify unsafe or non-repairable tires.
Explain tire concerns, service recommendations, and available options to customers; perform tire pressure checks and torque procedures.
Operate tire changers, wheel balancers, jacks, lifts, compressors, and other shop equipment safely; refer work beyond the shop’s capabilities to qualified providers.
Perform oil changes, brake work, and general repairs such as lights, suspension, alternators, starters, and wipers.
Greet customers, identify their needs, recommend products and services, prepare estimates, explain pricing, obtain authorization, and communicate completion times.
Process sales and service transactions, provide receipts, respond to questions and complaints, maintain customer confidentiality and service records, and communicate product availability, warranties, limitations, and return policies.
Manage daily opening and closing procedures, service scheduling, and workflow priorities.
Maintain accurate records of sales, expenses, purchases, inventory, customer transactions, and other business activities; reconcile cash, card transactions, receipts, and daily sales records.
Monitor expenses, purchasing, sales performance, pricing, margins, and operating costs; follow budgets, financial controls, approvals, and reporting requirements.
Prepare invoices and reports, and maintain documentation for bookkeeping, accounting, and tax reporting.
Safeguard cash, equipment, merchandise, customer information, and other business assets.
Monitor inventory, determine replenishment needs, place approved-supplier orders, verify incoming orders, and maintain inventory records.
Compare supplier pricing, product quality, availability, delivery times, and warranty terms; manage vendor relationships and resolve order or billing issues.
Track inventory movement, damaged products, returns, and warranty claims while avoiding excessive inventory and maintaining adequate stock.
Maintain a clean, organized, and hazard-free work area; follow safety requirements, equipment instructions, safe lifting practices, and personal protective equipment requirements.
Inspect tools and equipment, arrange maintenance or repairs, maintain safety equipment, keep exits and walkways clear, and store materials safely.
Manage used tires, scrap, waste, and regulated materials according to applicable requirements; report accidents, equipment failures, unsafe conditions, and property damage.
Follow applicable federal, state, local, and Tribal laws, regulations, licensing requirements, and business policies; maintain required permits and records.
Document customer authorizations, sales, and financial transactions; follow consumer protection, warranty, environmental, and workplace safety requirements.
Identify operational risks and recommend improvements; complete required training and maintain relevant certifications when required.
Perform related duties, maintain sufficient operational coverage, communicate anticipated closures or service interruptions, and participate in business planning, performance reviews, and enterprise reporting as applicable.