Truck Tire Technician- Shop

Sullivan Tire & Auto Service•Shrewsbury, MA
•$20 - $26

About The Position

Sullivan Tire, an employee-owned company, is seeking a Shop Service Technician to perform tire and tire-related services according to customer needs at its commercial service facility. The technician mounts, demounts, balances, and repairs commercial and other tires and wheels, while following safety standards and company procedures. The role also includes inspecting tires, vehicles, and equipment, documenting work, making service recommendations, and providing excellent customer service. Additional duties include wheel refurbishment and painting, tire foam fill, receiving and moving tires and casings, loading, maintaining an orderly work area, and completing other shop activities as assigned.

Requirements

  • High school diploma or equivalent education level.
  • Ability to lift 125 lbs.
  • Valid driver’s license with DOT medical card.
  • Customer service attitude.
  • Proven ability to work independently.
  • Dependable.
  • Good safety record.

Nice To Haves

  • Prior tire service experience preferred.

Responsibilities

  • Work safely in accordance with OSHA and TIA standards and company safety and service policies.
  • Mount, demount, balance, and repair commercial and other tires and wheels at the commercial service center, as directed by the manager or senior service technician.
  • Inspect tires, vehicles, and equipment before and after service; note additional service needs and make recommendations to the manager and/or customer.
  • Document work accurately according to company policy.
  • Provide a high level of customer satisfaction to build long-term customer relationships and enhance the company’s reputation.
  • Operate company vehicles safely and in compliance with company procedures and applicable federal, state, and local laws.
  • Keep work areas clean and organized, use company property, vehicles, facilities, tools, and equipment properly, and notify the manager of repair or maintenance needs.
  • Perform service-related duties such as wheel refurbishment and painting, tire foam fill, and tire/casing receiving, moving, and loading.
  • Perform other shop activities as assigned by the Commercial Service Manager or Senior Technician and assume additional responsibilities as requested.

Benefits

  • Health insurance, including medical, vision, and dental.
  • Life and disability insurance.
  • Paid holidays, personal time, and vacation time.
  • Discounted services.
  • Employee Stock Ownership Plan retirement plan.
  • Flexible spending.
  • 401(k) with company match.
  • Tuition reimbursement.
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