Tire Service Technician

Calista Corporation • Fairbanks, AK

2d • Onsite

About The Position

The Tire Service Technician works onsite in Fairbanks, Alaska, in both the field and the shop. The role is responsible for repairing and replacing tires on construction-related equipment, from light trucks through loaders. The technician follows directions from the Shop Foreman and Operations Manager, communicates with customers and supervisors, and documents work and materials through work orders. Work may take place in extreme weather and may require after-hours call-outs or occasional overtime for immediate field support. This position has no supervisory responsibilities.

Requirements

• High school diploma or equivalent.
• Valid state driver’s license and qualification to operate a vehicle under the conditions of the Company’s Driving Policy.
• Ability to pass drug, driving, and background screenings.
• Knowledge of tire service repairs and replacements for construction-related equipment.
• Ability to work in a fast-paced environment with changing priorities and collaboratively as needed.
• Ability to work safely and efficiently with minimal supervision.
• Ability to communicate clearly, listen actively, request clarification, and write clearly and informatively.
• Ability to read and interpret specifications, manuals, and other written information.
• Ability to prioritize and plan work, use time efficiently, meet productivity standards, and complete work on time.
• Ability to exercise judgment, make decisions, and develop alternative solutions when necessary.
• Ability to handle difficult customer situations and respond promptly to customer needs and service requests.
• Ability to interact tactfully, remain composed under pressure, and treat others with respect.
• Ability to observe safety and security procedures, report potentially unsafe conditions, and use equipment and materials safely and efficiently.
• Ability to follow instructions and management direction and take responsibility for own actions.
• Ability to operate a motor vehicle safely and efficiently.

Nice To Haves

• Five years of previous experience as a tire service technician.
• Equipment maintenance or repair experience.
• Experience with tire-related service across passenger vehicles and industry equipment.
• Commercial Driver’s License (CDL).

Responsibilities

• Repair and replace tires on construction-related equipment, from light truck tires through loader tires.
• Work in extreme weather conditions during field service calls.
• Communicate professionally with customers and account for service activity through work orders.
• Work safely and efficiently, independently with minimal supervision.
• Communicate with customers and supervisors by phone or radio.
• Complete work orders and record inventory of tires and materials used during service calls.
• Maintain good housekeeping.
• Assist in other shop areas as needed.
• Handle scrap or take-off tires and place them in the designated area.
• Stay focused, complete tasks correctly, and remain alert while working safely.
• Perform other duties as directed.

Benefits

• Health insurance through the Federal Employee Benefit Program (FEHB), with multiple plans and low employee premiums; eligibility requires an expected work schedule of at least 130 hours per month for at least 90 days.
• Employee Assistance Program for the employee and their family.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED