Timeshare Rental Administrator - Full Time - Vanderbilt Beach & Harbour Club
About The Position
The Timeshare Rental Administrator is responsible for administering and optimizing timeshare rental listings and reservations. This role performs administrative, customer service and accounting functions related to listing agreements including but not limited to: reservation processing, deposit tracking, and owner/guest communications. Manages all deposit transactions and ensures timely guest payments and commission disbursements and owner disbursements in accordance with company policies, contractual agreements and approved compensation plans. This role thoroughly understands the rental management agreements and ensures adherence to the terms per the agreements, balancing the needs of both owners, guests and with the profitability of the company.
Requirements
- Two or more years previous timeshare, rental management, property management, hospitality operations or administrative revenue management is required
- Must be customer service oriented with professional demeanor
- Must possess strong organizational and communication skills with attention to detail
- Must have the ability to manage deadlines and track deposits accurately
Nice To Haves
- Timeshare software experience highly preferred
Responsibilities
- Administering and optimizing timeshare rental listings and reservations
- Performing administrative, customer service and accounting functions related to listing agreements
- Processing reservations
- Tracking deposits
- Communicating with owners and guests
- Managing all deposit transactions
- Ensuring timely guest payments and commission disbursements
- Ensuring timely owner disbursements in accordance with company policies, contractual agreements and approved compensation plans
- Understanding rental management agreements and ensuring adherence to the terms per the agreements
- Balancing the needs of owners, guests, and company profitability
Benefits
- Competitive compensation
- 21 days of paid time off (including vacation time, sick days and holidays) which increases with length of employment
- Complimentary Basic Life Insurance
- Medical, vision, and dental health care benefits
- Retirement plan with 3% company match
- Discounts on hotels, attractions, restaurants, Regal movie tickets
- Family and friends SunStream food & lodging discounts
- Educational assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
