TikTok Shop Manager
About The Position
Humanz is a startup in the creator economy that works alongside Ubiquitous, an influencer marketing agency, combining AI-driven technology with paid media and creator marketing. The company’s U.S. team manages partnerships across North America. The TikTok Shop Manager leads the day-to-day management and growth of clients’ TikTok Shop operations. The role focuses on driving GMV growth, optimizing shop performance, and managing creator and affiliate partnerships. As the primary client contact for TikTok Shop strategy and performance, the manager translates business objectives into actionable strategies and ensures operational excellence across clients’ TikTok Shop ecosystems. The position calls for hands-on social commerce experience, analytical capability, and the ability to manage multiple workstreams in a dynamic environment.
Requirements
- At least 2 years of experience managing TikTok Shop or social commerce operations.
- Strong understanding of the TikTok Shop ecosystem, creator partnerships, and affiliate programs.
- Experience managing multiple clients or accounts simultaneously.
- Strong analytical and data interpretation skills.
- Excellent communication and client management abilities.
- Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
- Self-starter with a strong sense of ownership and accountability.
Nice To Haves
- Experience working in an influencer marketing or social commerce agency.
- A strong network of creators or affiliates within the TikTok ecosystem.
- Experience launching or scaling creator affiliate programs.
- Familiarity with social commerce tools and reporting platforms.
Responsibilities
- Serve as the primary client contact for TikTok Shop strategy and performance.
- Lead regular client check-ins, including weekly updates and monthly KPI performance reviews.
- Translate client goals into growth strategies and operational plans.
- Recommend ways to improve GMV, conversion rates, and shop performance.
- Manage client expectations and communicate timelines, deliverables, and results transparently.
- Oversee daily operations of client TikTok Shop accounts.
- Maintain product listings, pricing, inventory, and promotions.
- Monitor shop health metrics and resolve operational issues promptly.
- Coordinate with internal teams to execute campaigns and promotions.
- Apply product merchandising and shop optimization best practices.
- Identify and recruit creators and affiliates to promote products and drive sales.
- Manage affiliate partnerships and relationships with top-performing creators.
- Coordinate product seeding, campaign briefs, and collaboration timelines.
- Monitor creator performance and optimize partnerships to maximize revenue impact.
- Support scalable creator programs that expand brand reach and social commerce performance.
- Track and analyze GMV, conversion rate, affiliate performance, and shop engagement.
- Develop reports and insights to guide optimization strategies.
- Conduct performance reviews and post-campaign analysis.
- Identify growth opportunities using data trends and competitive insights.
- Test and iterate strategies to improve TikTok Shop results.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
