TikTok Shop Account Manager - E-commerce Specialist Wanted!

Joybyte•Scottsdale, AZ

7d•Hybrid

About The Position

Joybyte is seeking a client-focused Account Manager with hands-on experience in TikTok Shop or other major marketplace platforms like Amazon. The ideal candidate understands social commerce operations and can drive measurable success for clients. This role requires a passion for e-commerce, creator collaborations, and platform optimization, with the ability to quickly contribute without a long ramp-up period.

Requirements

Minimum 2 years experience in Account Management (digital marketing preferred).
Has direct experience managing or supporting TikTok Shop or other e-commerce marketplace platforms (Amazon, Walmart Marketplace, etc.)
Is fluent in marketplace operations like product listings, promotional strategies, shop optimization, performance reporting, and creator/affiliate partnerships
Excellent communication and relationship-building skills - a true "people person."
Proven experience managing client accounts across diverse platforms, including social media, social commerce, e-commerce, and multi-channel environments.
Proven ability to manage multiple projects, prioritize tasks, and meet deadlines.
Problem-solving and strategic thinking skills to develop and implement winning social media strategies.
Proficiency in project management tools and Google Suite.
A passion for social media and a commitment to staying ahead of industry trends.

Nice To Haves

Candidates with direct TikTok Shop experience or who have worked at TikTok, Amazon, or closely with these platforms are strongly preferred.

Responsibilities

Champion TikTok Shop Success: Act as the primary point of contact for TikTok Shop and marketplace clients, understanding their platform-specific goals and helping them grow efficiently.
Launch & Optimize: Oversee client onboarding, product listings, shop setup, promotions, reporting, and collaboration with affiliate creators-ensuring marketplace performance from day one.
Lead With Strategy: Translate business needs into actionable deliverables. Coordinate internal teams (strategy, creative, content) to deliver on-time, data-backed campaigns that perform on social commerce platforms.
Build Lasting Relationships: Become a trusted partner who communicates clearly, anticipates needs, and drives long-term success through operational excellence.