Tier 2 Audio Visual Field Technician

EOS•Los Angeles, CA

About The Position

EOS IT Solutions is a global technology and logistics company that provides collaboration and business IT support services. The Tier 2 Audio Visual Field Technician supports project delivery teams by installing and maintaining AV technologies at client sites, ensuring high-quality installations, troubleshooting technical issues, and communicating with project stakeholders. The role requires up to 70% travel and may involve travel to other sites and global work.

Requirements

  • Experience with AV systems such as Crestron, Extron, QSYS, or Cisco.
  • Understanding of signal flow and AV rack building to AVIXA standards.
  • Familiarity with AV industry cabling and connector termination.
  • Strong sense of urgency and agility in dynamic environments.
  • Excellent customer interaction skills and professionalism.
  • Ability to work independently in high-pressure, fast-paced settings.
  • Commitment to ongoing technical development.
  • Willingness and eligibility to travel and work globally.
  • Strong organizational and time-management skills.
  • Effective written and verbal communication skills.
  • Critical thinking and problem-solving abilities.
  • Flexibility and adaptability to changing work hours and customer needs.
  • Team-oriented mindset.
  • Valid driver’s license.

Nice To Haves

  • 1–3 years of experience in the AV/VC industry.
  • Deeper knowledge of signal flow and AV installation.
  • Familiarity with Cisco, Extron, Crestron, or QSYS systems.
  • AVIXA CTS or CTS-I certification.
  • OSHA 10/30 or SST certification.

Responsibilities

  • Provide daily reporting to the Project Management team.
  • Install a wide variety of AV technology at existing and new-build project sites.
  • Perform cable management and layout planning for first-fix hardware, including bracketry and ceiling speaker hardware.
  • Ensure installations comply with general contract requirements.
  • Apply low-voltage electrical knowledge and basic carpentry and installation skills.
  • Operate power tools safely and effectively.
  • Diagnose, troubleshoot, and resolve technical problems.
  • Travel to other sites as needed to support projects and installations.
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