Ticket Specialist

ASM Global•Wichita, KS

124d•Onsite

About The Position

The Ticket Specialist is responsible for selling and/or scanning tickets for events at Century II, while providing general information to guests. This position requires working events, which occur mostly in the evening, nights, and on weekends.

Requirements

High School Diploma or GED.
Positive attitude and neat appearance.
Excellent interpersonal communication skills.
Exceptional problem solving and conflict resolution skills.
Must be able to pass a background/credit check.
Handle cash with great responsibility and make change accurately.
Follow directions and effectively perform tasks as instructed.
Complete basic computer functions within ticketing software.
Organize and correctly input customer data.
Work independently and as part of a team with little or no supervision.
Remain calm when speaking with guests.
Speak and understand English.

Nice To Haves

Box Office or Guest Service background, preferred.

Responsibilities

Answer questions related to price, seating, and event information with courtesy and efficiency.
Accept payment form agreed upon and distribute tickets properly.
Keep accurate daily balance sheet for cash received and tickets sold.
Fulfill ticket requests at will-call window according to procedures.
Ability to scan tickets on event day.
Open and close ticket window as required.
Requires ability to work flexible hours, primary hours are for events to include nights, weekends, and holidays.
Position requires the ability to work at all Legends Global in Wichita and Andover.
Regular attendance is an essential job function.
Other duties as assigned.