Ticket Office Coordinator (Open to CSULB Employees Only)

CSU Careers•Long Beach, CA

5d•Onsite

About The Position

This position is responsible for ensuring efficient management and accurate financial accounting of ticket sales for the centralized Carpenter Center Ticket Office (CCTO). The CCTO is responsible for the selling and accounting of all ticket for the College of the Arts and any other related functions held in the Carpenter Performing Arts Center, Martha B. Knoebel Dance Theatre, Gerald R. Daniel Recital Hall, University Theatre, Studio Theatre and off-site theatres, as required.

Requirements

Equivalent to a bachelor’s degree in a related field required. Relevant education and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
Ability to communicate with an ethnically and culturally diverse campus community.
Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Nice To Haves

Equivalent to three years progressive experience in a supervisory position working in a ticket office with high level of activity preferred.
One year experience with computerized ticketing systems and related procedures, equipment, and administrative techniques preferred.
Experience with wide range of box office accounting and reporting preferred.

Responsibilities

Oversee daily support operations for the ticketing office.
Maintain Carpenter Center customer database and communication.
Provide assistance and guidance to all non-campus users of COTA performance venues in printing, distributing and selling tickets to licensed events.
Serve as direct supervisor of ticket office student staff.
Assist in planning and implementation of strategies to increase all ticket sales for all College of the Arts venues and departments.

Benefits

Up to 24 vacation days per year
14 paid holidays
12 sick days annually with unlimited accrual
A variety of medical, dental, and vision plans.
Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
Tuition fee waiver programs for eligible employees
Confidential counseling and support services for employees and their families.
Wellness programs
Professional development opportunities
Insurance options including life, disability, and pet insurance.