Ticket Office Coordinator (Open to CSULB Employees Only)
About The Position
Join the vibrant community at California State University, Long Beach (CSULB)! Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives. As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference. Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer. Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California’s future—offering competitive compensation, comprehensive benefits, and professional growth.
Requirements
- Equivalent to a bachelor’s degree in a related field required. Relevant education and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
- Ability to communicate with an ethnically and culturally diverse campus community.
- Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
- Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
Nice To Haves
- Equivalent to three years progressive experience in a supervisory position working in a ticket office with high level of activity preferred.
- One year experience with computerized ticketing systems and related procedures, equipment, and administrative techniques preferred.
- Experience with wide range of box office accounting and reporting preferred.
Responsibilities
- Oversee daily support operations for the ticketing office.
- Maintain Carpenter Center customer database and communication.
- Provide assistance and guidance to all non-campus users of COTA performance venues in printing, distributing and selling tickets to licensed events.
- Serve as direct supervisor of ticket office student staff.
- Assist in planning and implementation of strategies to increase all ticket sales for all College of the Arts venues and departments.
Benefits
- Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
- Health Coverage: A variety of medical, dental, and vision plans.
- Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
- Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
- Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
- Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
