Bound Brook - Thrift Store Associate

Goodwill NYNJ•Bound Brook, NJ

1d•Onsite

About The Position

The Thrift Store Associate is a fast-paced production role responsible for receiving donations and preparing merchandise for sale. The work includes sorting, grading, inspecting, tagging, pricing, and preparing goods for the sales floor, as well as organizing stockroom inventory and supporting quality control and safety standards. The role involves working with high volumes of merchandise and requires standing for extended periods and lifting, pushing, and pulling up to 50 pounds. Associates may also accept donations, issue receipts, and help keep the donation area organized while providing friendly service to donors and customers. This is a full-time position with weekday work and some weekend availability, including flexibility on Saturdays and Sundays. The business operates Monday through Sunday, 7:00 a.m. to 9:00 p.m., and flexibility is essential to meet business needs. The role involves handling pre-owned merchandise that may contain allergens, dust, or other substances. Goodwill provides training and protective equipment, and employees are expected to follow safety protocols and report concerns to management. Goodwill Industries of Greater New York and Northern New Jersey, Inc. empowers people with disabilities and other barriers to employment to gain independence through work. Its retail operations support textile reuse and the organization’s broader mission.

Requirements

Ability to stand for extended periods and lift, push, and pull up to 50 pounds.
Ability to perform physical tasks, including lifting, sorting, and standing for extended periods.
Ability to provide friendly, respectful service to a diverse donor and customer population.
Ability to follow safety procedures and operational guidelines.
Basic communication and teamwork skills.
Flexibility to work weekdays and some weekends, including Saturday and Sunday as needed.

Nice To Haves

High school diploma or equivalent preferred.
Prior experience in customer service, donation processing, retail, or warehouse environments is a plus.

Responsibilities

Sort, grade, and inspect donated textiles, housewares, electronics, shoes, and accessories for quality and condition.
Tag and price merchandise according to company standards and meet hourly production goals.
Prepare items on rolling racks and carts for transport to the sales floor, meeting company standards for full fixtures.
Organize and separate items for e-commerce and clearance departments, and label goods accurately.
Follow safety procedures and operational guidelines to maintain a clean and secure work environment.
Provide customer and donor service, including accepting donations, issuing receipts, and keeping the donation area neat and organized when needed.
Support Goodwill’s mission by maximizing efficiency and productivity in daily tasks.
Perform other duties as assigned to support the store team and organizational goals.