Ledgewood NJ - Thrift Store Associate

Goodwill NYNJ•Roxbury Township, NJ

About The Position

The Thrift Store Associate is a fast-paced production role responsible for receiving donations and preparing them for sale. The role includes sorting, tagging, pricing, and preparing merchandise for the sales floor, as well as maintaining stockroom organization, ensuring quality control, and following safety standards. It requires standing for extended periods and lifting, pushing, and pulling up to 50 pounds while handling a high volume of inventory. The associate also provides service to customers and donors and supports Goodwill NYNJ’s mission by working efficiently and productively. The position is full-time and requires weekday availability and flexibility to work some weekends, including Saturdays and Sundays. The business operates Monday through Sunday from 7:00 a.m. to 9:00 p.m. The role involves handling pre-owned merchandise that may contain allergens, dust, or other substances. Goodwill provides training and protective equipment and follows safety protocols; employees are expected to follow safety guidelines and report concerns to management.

Requirements

Ability to provide friendly, respectful service to a diverse donor and customer population.
Ability to follow safety procedures and operational guidelines.
Comfort performing physical tasks, including lifting, sorting, and standing for extended periods.
Ability to lift, push, and pull up to 50 pounds.
Basic communication and teamwork skills.
Availability on weekdays and flexibility to work some weekends, including Saturdays and Sundays.

Nice To Haves

High school diploma or equivalent preferred.
Prior experience in customer service, donation processing, retail, or warehouse environments is a plus.

Responsibilities

Sort, grade, and inspect donated textiles, housewares, electronics, shoes, and accessories for quality and condition.
Tag and price merchandise according to company standards and meet hourly production goals.
Prepare items on rolling racks and carts for transport to the sales floor, ensuring fixtures meet company standards.
Organize and separate items for e-commerce and clearance departments, accurately labeling goods.
Follow safety procedures and operational guidelines to maintain a clean and secure work environment.
Provide customer and donor service, including accepting donations, issuing receipts, and keeping the donation area neat and organized when needed.
Support Goodwill’s mission by maximizing efficiency and productivity in daily tasks.
Perform other duties as assigned to support the store team and organizational goals.