Assistant Thrift Store Manager at the Fairbanks Thrift Store

The Salvation Army Southern California•Fairbanks, AK

6d•Onsite

About The Position

Under the supervision of the Thrift Store Manager, the Thrift Store Assistant Manager helps plan, organize, structure, and supervise the daily operations of the Fairbanks Corps Thrift Store. The role supports all aspects of daily store operations and ensures merchandising and sales efforts are carried out efficiently, effectively, and courteously. The position is part-time, 25 hours per week, and non-exempt. Work is performed primarily in a heated and ventilated store setting with a low noise level. Brief exposure to weather occurs when managing donations. The employee must be able to perform the essential duties with or without reasonable accommodation. The Salvation Army’s mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination; employees are expected not to undermine its religious mission.

Requirements

High school diploma or equivalent.
One year of supervisory experience in a retail operation or equivalent structured environment.
Ability to operate a cash register and handle monetary transactions.
Knowledge of general office equipment, including telephone, computer, copier, fax machine, and calculator.
Excellent interpersonal and communication skills.
Ability to work independently with minimal supervision and to be responsible, organized, and dependable.
Ability to understand, follow, and give written and oral instructions and work comfortably with diverse individuals in person and over the telephone.
Ability to perform simple calculations and apply concepts such as ratios and percentages in practical situations.
Punctual, organized, self-motivated, flexible, and willing to learn and assist others.
Must complete the online Protect the Mission course and pass The Salvation Army’s required background checks.
Ability to perform the stated physical duties, including lifting and moving objects weighing up to 50 pounds, and to learn and follow proper lifting techniques, wearing a back brace when lifting heavy items.
Ability to operate a motor vehicle, computer, telephone, and similar technologies.

Nice To Haves

Display and marketing experience.
Familiarity with Microsoft Word, Excel, and Outlook.
Working knowledge of integrated database applications and ability to use new software programs with basic training.

Responsibilities

Maintain excellent customer relations by providing prompt and courteous assistance.
Operate the cash register, process sales and corrections, handle over-rings, and verify or collect credit cards according to machine instructions.
Order merchandise and maintain adequate stock of goods.
Stock the store by sorting, hanging, pricing, merchandising, and discarding unusable items.
Remove outdated items, label them, and return them to the warehouse.
Receive donations and complete donation receipts.
Respond professionally to telephone inquiries and route calls appropriately.
Supervise staff, delegate duties as directed, support compliance with directives and guidelines, and help ensure adequate store coverage.
Help oversee volunteers performing sorting and other assigned duties.
When needed, calculate daily deposits and sales reports and handle bank cash receipts as directed, safeguarding cash.
Assist the Thrift Store Manager in ensuring the safety of customers and employees, property, and buildings.
Receive and help resolve customer complaints about merchandise.
Ensure merchandise is properly priced and maintain courteous customer service.
Attend required store staff meetings and stay informed about new policies and directives.
Assist with loss prevention and promptly report incidents of loss to the Store Manager.
Report accidents, injuries, and safety hazards.
Report maintenance needs and help keep the store clean inside and out.
Maintain strict confidentiality of clients and other program-related information.
Perform other related duties as assigned.