Third Person in Charge

Albertsons Companies • Redwood City, CA

5h • $34 - $35

About The Position

The Third Person in Charge is responsible for operating the entire store when the Store Director and Assistant Store Director are not present. This position supervises employees, addresses customer complaints, initiates corrective action, and coordinates late-shift activities to support smooth day-to-day store operations. It works with the Assistant Store Director on center-store operations and may fill in for that role when needed.

The role provides customer service, supports hiring and onboarding, administers required training, and assists with ordering, receiving, storing, pricing, stocking, and merchandising. It helps implement merchandising policies and plans, supports store performance strategies and safety programs, and may perform receiving-clerk duties when the Inventory Control Clerk is absent. Store assignments may change due to operational needs. The position primarily works closing shifts, while flexible hours and holiday, evening, or weekend work may be required.

Requirements

• High school diploma or equivalent.
• Four or more years of retail experience.
• Proficient customer-service and supervisory skills.
• Strong understanding of overall store operations.
• Strong written and oral communication and leadership skills, and ability to get along with others.
• High degree of initiative and sense of urgency.
• Availability to work flexible hours, including AM and PM shifts.
• Ability to work independently and as part of a team.
• Ability to remain friendly, courteous, tactful, and composed when dealing with customers and coworkers.
• Analytical ability to manage administrative details such as planning, reporting, meeting operational objectives, scheduling, and supervising.
• Ability to judge and react to business activity.
• Knowledge of basic math, weights, and measures.
• Ability to stand and walk for long periods; reach, lift, stack, and maneuver objects weighing up to approximately 55 pounds; and push and pull fully loaded hand trucks and pallet jacks.
• Ability to sit, stand, or walk for extended periods; use a desk or computer terminal for extended periods; and perform stooping, bending, twisting, and reaching as required.

Nice To Haves

• Retail grocery experience preferred.

Responsibilities

• Run total store operations primarily on closing shifts when the Store Director and Assistant Store Director are absent.
• Work with the Assistant Store Director on center-of-store operations and fill in for the Assistant Store Director when needed.
• Supervise employees, manage customer complaints, and initiate corrective action when the Store Director and Assistant Store Director are absent.
• Serve as liaison between store leadership and late-shift operations.
• Promote friendly, courteous customer service; use suggestive selling and handle customer-relations issues.
• Perform ordering, receiving, storing, pricing, stocking, and merchandising duties.
• Coordinate late-shift operations and special sales or advertising needs with employees and department leads.
• Help implement company and division merchandising policies and Store Director instructions.
• Prepare task lists for night stockers and day stockers in coordination with the Assistant Store Director.
• Perform receiving-clerk duties when the Inventory Control Clerk is absent.
• Build and execute marketing and merchandising plans with Head Clerks, PICs, and Food Clerks.
• Order display merchandise and work with day stockers to minimize out-of-stocks.
• Support store strategies to improve product placement, profit, sales, store standards, and other key metrics.
• Train Head Clerks and PICs for possible promotion to Third Person in Charge.
• Support the Store Director in maintaining the store’s safety culture and programs.
• Coordinate with the Store Director and Head Bookkeeper/In-Store Recruiter to assess hiring needs, post positions, schedule interviews, and onboard new hires.
• Ensure required web-based and mandatory training is provided to new and newly promoted employees, and that required paperwork and policy acknowledgments are completed and maintained.

Benefits

• Diverse and inclusive work culture.
• Competitive pay with weekly payroll.
• Access to up to 50% of earned wages before payday through the company’s partnership with Stream.
• Associate discounts.
• Comprehensive benefits for eligible associates, including medical, dental, vision, and 401(k).
• Paid time off, including vacation, holidays, and sick leave, subject to eligibility.
• Training, career growth, and development opportunities.
• Benefits may include disability and life insurance, sick pay, PTO/vacation pay or flexible time off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401(k) eligibility).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED