Third Person in Charge

Albertsons Companies • Stockton, CA

1d

About The Position

The Third Person in Charge is responsible for operating the entire store when the Store Director and Assistant Store Director are absent. This role is a classification from which candidates are typically selected for retail leadership development training; successful completion may lead to advancement into store management. The position provides customer service, trains new employees, coordinates hiring needs and candidate interviews, and assists with store merchandising. It also coordinates the late shift’s day-to-day activities when the Store Director and Assistant Store Director are not present, including assessing operational needs and training personnel. Duties include assisting with ordering, receiving, storing, pricing, stocking, and merchandising.

The role works primarily closing shifts and may fill in for the Assistant Store Director. It has overall responsibility for store operations and employee supervision during the absence of both store leaders, including addressing customer complaints and initiating corrective action. The Third Person in Charge supports merchandising and sales plans, store standards, safety programs, hiring and onboarding, and required employee training. Store assignments may change due to operational needs.

The position requires a high school diploma or equivalent and at least four years of retail experience. Grocery retail experience is preferred. The work is fast-paced and may involve holiday, evening, and weekend work. The physical environment includes extended periods of standing or walking, handling objects weighing up to approximately 55 pounds, and using office equipment. Travel is not required.

Requirements

• High school diploma or equivalent.
• Four or more years of retail experience.
• Proficient customer service and supervisory skills.
• Strong understanding of overall store operations.
• Strong written and oral communication skills, leadership skills, and ability to get along with others.
• High degree of initiative and sense of urgency.
• Availability to work flexible hours, including AM and PM shifts.
• Ability to work independently and as part of a team.
• Ability to be friendly, courteous, and tactful, and to maintain composure with customers and coworkers.
• Analytical ability to handle administrative details such as planning, reporting, meeting operational objectives, scheduling, and supervising.
• Ability to judge and react to business activity.
• Knowledge of basic math, weights, and measures.
• Ability to stand and walk for long periods and to reach, lift, stack, and maneuver objects weighing up to approximately 55 pounds.
• Ability to push and pull fully loaded hand trucks and pallet jacks.
• Ability to sit, stand, or walk for extended periods; stooping, bending, twisting, and reaching may be required.
• Ability to work in a fast-paced environment; holiday, evening, and weekend work may be required.

Nice To Haves

• Retail grocery experience.

Responsibilities

• Run total store operations, primarily on closing shifts, when the Store Director and Assistant Store Director are absent.
• Work with the Assistant Store Director on center-of-store operations and provide coverage when the Assistant Store Director is off, filling in for the Store Director, or on vacation.
• Manage total store operations and supervise employees, including handling customer complaints, when both store leaders are absent.
• Initiate corrective action as needed when the Store Director and Assistant Store Director are absent.
• Serve as liaison between store leadership and late-shift operations to support smooth store operations.
• Promote enthusiastic customer awareness and fast, friendly, courteous service; use suggestive selling and other sales techniques; handle customer relations issues.
• Perform ordering, receiving, storing, pricing, stocking, and merchandising duties.
• Coordinate late-shift employees and department leads in planning, organizing, and directing daily store operations and special sales or advertising needs.
• Assist with implementation of company and division merchandising policies and Store Director instructions.
• Coordinate with the Assistant Store Director to prepare task lists for night stockers on closing shifts; prepare task lists for day stockers on day or mid shifts.
• Perform receiving clerk duties when the Inventory Control Clerk is absent, as needed.
• Build and execute store marketing and merchandising plans with Head Clerks, PICs, and Food Clerks.
• Order display merchandise and work with day stockers to minimize out-of-stocks.
• Support store leadership in strategies to improve product placement, profit, sales, store standards, and other key metrics.
• Train Head Clerks and PICs for possible promotion to Third Person in Charge.
• Support the Store Director in maintaining the company's safety culture and programs to provide a safe workplace and shopping experience.
• Coordinate with the Store Director and Head Bookkeeper/In-Store Recruiter to assess hiring needs, post positions, schedule interviews, and support onboarding after hiring decisions.
• Ensure web-based and mandatory training is provided to new and newly promoted employees, and ensure required paperwork and policy acknowledgments are completed and maintained in personnel files.

Benefits

• Diverse and inclusive work culture.
• Competitive pay with weekly payroll.
• Access to up to 50% of earned wages before payday through Stream.
• Associate discounts.
• Comprehensive benefits for eligible associates, including medical, dental, vision, and 401(k).
• Paid time off, including vacation, holidays, and sick leave, subject to eligibility.
• Training, career growth, and development opportunities.
• Benefits may include disability and life insurance, sick pay, PTO/vacation pay or flexible time off, paid holidays, bereavement pay, and retirement benefits, including pension and/or 401(k) eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED