Third Person in Charge

Albertsons Companies•Half Moon Bay, CA
•$34 - $35

About The Position

The Third Person in Charge is responsible for operating the entire store when the Store Director and Assistant Store Director are not present. The role is typically a source of candidates for retail leadership development training, successful completion of which may lead to advancement into store management. The position provides customer service, trains new employees, coordinates hiring needs and candidate interviews, and helps execute store merchandising. It also coordinates and directs late-shift day-to-day operations when the Store Director and Assistant Store Director are absent, including assessing operational needs and training personnel. Duties include ordering, receiving, storing, pricing, stocking, and merchandising. The position works primarily closing shifts and may fill in for the Assistant Store Director. It supervises store employees and handles customer complaints when senior store leaders are absent, supports store safety programs, and works with store leadership and recruiting staff on hiring, onboarding, paperwork, and mandatory training. Store assignments may change due to operational needs. The work is fast-paced and may involve extended periods standing, walking, sitting, or working at a desk or computer terminal; lifting and maneuvering items up to approximately 55 pounds; pushing and pulling loaded hand trucks and pallet jacks; and stooping, bending, twisting, and reaching. Holiday, evening, and weekend work may be required. Travel is not required.

Requirements

  • High school diploma or equivalent.
  • Four or more years of retail experience.
  • Proficient customer service and supervisory skills.
  • Strong understanding of overall store operations.
  • Strong written and oral communication and leadership skills, and ability to get along with others.
  • High degree of initiative and sense of urgency.
  • Availability to work flexible hours, including AM and PM shifts.
  • Ability to work independently and as part of a team.
  • Ability to be friendly, courteous, and tactful, and to maintain composure when dealing with customers and coworkers.
  • Analytical ability to handle administrative details such as planning, reporting, meeting operational objectives, scheduling, and supervising.
  • Ability to judge and react to business activity.
  • Knowledge of basic math and weights and measures.
  • Ability to stand and walk for long periods and to sit, stand, or walk for extended periods.
  • Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 55 pounds.
  • Ability to push and pull fully loaded hand trucks and pallet jacks.
  • Ability to use calculators, keyboards, telephones, computers, and other office equipment.
  • Ability to stoop, bend, twist, and reach as needed to complete job duties.

Nice To Haves

  • Retail grocery experience preferred.

Responsibilities

  • Run total store operations, primarily on closing shifts, when the Store Director and Assistant Store Director are absent.
  • Work with the Assistant Store Director on center-of-store operations and fill in for the Assistant Store Director on days off, when they are covering for the Store Director, or while they are on vacation.
  • Manage the total store operation, supervise employees, and handle customer complaints when the Store Director and Assistant Store Director are absent.
  • Initiate corrective action as needed when the Store Director and Assistant Store Director are absent.
  • Act as liaison between store leadership and late-shift operations to support smooth store operations.
  • Promote enthusiastic customer awareness and fast, friendly, courteous service; use suggestive selling and other sales techniques; and handle customer relations issues.
  • Perform ordering, receiving, storing, pricing, stocking, and merchandising duties.
  • Coordinate late-shift employees and department leads in planning and directing daily store operations and special sales or advertising needs.
  • Help implement company and division merchandising policies and Store Director instructions.
  • Coordinate with the Assistant Store Director on task lists for night stockers and prepare task lists for day or mid-shift stockers.
  • Perform receiving clerk duties when the Inventory Control Clerk is absent.
  • Build and execute store marketing and merchandising plans with Head Clerks, PICs, and Food Clerks.
  • Order displays and work with day stockers to minimize out-of-stocks.
  • Support store leadership in executing strategies to improve product placement, profit, sales, store standards, and other key metrics.
  • Train Head Clerks and PICs for possible promotion to Third Person in Charge.
  • Support the Store Director in maintaining the company's safety culture and safety programs to provide a safe work environment and shopping experience.
  • Coordinate with the Store Director and Head Bookkeeper/In-Store Recruiter to assess hiring needs, ensure positions are posted, schedule candidate interviews, and support onboarding after hiring decisions.
  • Ensure required web-based and mandatory training is provided to new and newly promoted employees, and ensure their paperwork and policy acknowledgments are completed and maintained in personnel files.

Benefits

  • Diverse and inclusive work culture.
  • Competitive pay with weekly payroll.
  • Access to up to 50% of earned wages before payday through the company's partnership with Stream.
  • Associate discounts.
  • Comprehensive benefits for eligible associates, including medical, dental, vision, and 401(k).
  • Paid time off, including vacation, holidays, and sick leave, subject to eligibility.
  • Training, career growth, and development support.
  • Benefits may include disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401(k) eligibility).
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