Third Person in Charge

Albertsons Companies • Sonoma, CA

7d • $34 - $35

About The Position

The Third Person in Charge is responsible for the operation of the entire store when the Store Director and Assistant Store Director are not present. This role is one of the classifications from which candidates for retail leadership development training are typically selected; successful completion of that training may lead to advancement into store management. The position provides customer service, trains new employees, coordinates hiring needs and interview candidates, and assists with store merchandising. It also coordinates late-shift activities, assesses daily operational needs, and supports employee training. Duties include ordering, receiving, storing, pricing, stocking, and merchandising.

The role works primarily closing shifts and assumes overall responsibility for store operations, employee supervision, and customer complaints when the Store Director and Assistant Store Director are absent. It supports store leadership in sales, merchandising, staffing, training, safety, and operational goals. Store assignments may change due to operational needs.

The position requires a high school diploma or equivalent and at least four years of retail experience. Grocery retail experience is preferred. Work may be fast-paced and involve evening, weekend, or holiday hours, along with extended periods standing, walking, or working at a desk or computer terminal. The role may require lifting and maneuvering objects up to approximately 55 pounds and using hand trucks and pallet jacks. No travel is required.

Requirements

• High school diploma or equivalent.
• At least four years of retail experience.
• Proficient customer service and supervisory skills.
• Strong understanding of overall store operations.
• Strong written and oral communication, leadership, and interpersonal skills.
• High degree of initiative and sense of urgency.
• Availability to work flexible hours, including AM and PM shifts.
• Ability to work independently and as part of a team.
• Ability to remain friendly, courteous, and tactful, and maintain composure with customers and coworkers.
• Analytical ability to handle planning, reporting, operational objectives, scheduling, and supervision.
• Ability to judge and react to business activity.
• Knowledge of basic math, weights, and measures.
• Ability to stand and walk for long periods and sit, stand, or walk for extended periods.
• Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 55 pounds.
• Ability to push and pull fully loaded hand trucks and pallet jacks.
• Ability to use calculators, keyboards, telephones, computers, and other office equipment.
• Ability to perform duties involving stooping, bending, twisting, and reaching.
• Ability to work in a fast-paced environment; evening, weekend, and holiday work may be required.

Nice To Haves

• Retail grocery experience preferred.

Responsibilities

• Run total store operations, primarily on closing shifts, when the Store Director and Assistant Store Director are absent.
• Work with the Assistant Store Director on center-of-store operations and provide coverage when the Assistant Store Director is off, covering for the Store Director, or on vacation.
• Manage total store operations, supervise employees, and handle customer complaints in the absence of the Store Director and Assistant Store Director.
• Initiate corrective action as needed when store leadership is absent.
• Act as a liaison between store leadership and late-shift operations.
• Promote enthusiastic customer awareness and fast, friendly, courteous service; use suggestive selling and handle customer-relations issues.
• Perform ordering, receiving, storing, pricing, stocking, and merchandising duties.
• Coordinate late-shift employees and department leads in planning and directing daily store operations and special sales or advertising needs.
• Help implement company and division merchandising policies and Store Director instructions.
• Coordinate with the Assistant Store Director to prepare task lists for night stockers and prepare task lists for day stockers.
• Perform receiving-clerk duties when the Inventory Control Clerk is absent, as needed.
• Build and execute store marketing and merchandising plans with Head Clerks, PICs, and Food Clerks.
• Order display items and work with day stockers to minimize out-of-stocks.
• Support store leadership in strategies to improve product placement, profit, sales, store standards, and other key metrics.
• Train Head Clerks and PICs for possible promotion to Third Person in Charge.
• Support the Store Director in maintaining the store’s safety culture and safety programs.
• Coordinate with the Store Director and Head Bookkeeper/In-Store Recruiter to assess hiring needs, post positions, schedule interviews, and onboard new hires.
• Ensure required web-based and mandatory training is provided to new and newly promoted employees, and ensure their paperwork and policy acknowledgments are completed and retained in personnel files.

Benefits

• Diverse and inclusive work culture.
• Competitive pay with weekly payroll.
• Access to up to 50% of earned wages before payday through Stream.
• Associate discounts.
• Comprehensive benefits for eligible associates, including medical, dental, vision, and 401(k).
• Paid time off, including vacation, holidays, and sick leave, subject to eligibility.
• Training, career growth, and development opportunities.
• Benefits may include disability and life insurance, sick pay, PTO or vacation pay or flexible time off, paid holidays, bereavement pay, and retirement benefits, including pension and/or 401(k) eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED