Third Person in Charge

Albertsons • American Canyon, CA

6d • Onsite

About The Position

The Third Person in Charge is responsible for operating the entire store when the Store Director and Assistant Store Director are not present. The role is a classification from which candidates for retail leadership development training are typically selected; successful completion of that training may lead to advancement into store management. The position provides customer service, trains new employees, coordinates hiring activities, assists with merchandising, and directs late-shift operations when senior store leaders are absent.

The role works primarily closing shifts and may fill in for the Assistant Store Director. Responsibilities include supervising employees, handling customer complaints, supporting ordering and inventory activities, and coordinating store operations and merchandising plans. The Third Person in Charge also supports safety programs, recruitment and onboarding, required employee training, and personnel-file documentation. Store assignments may change due to operational needs.

Requirements

• High school diploma or equivalent.
• Four or more years of retail experience.
• Proficient customer-service and supervisory skills.
• Strong understanding of overall store operations.
• Strong written and oral communication skills, leadership skills, and ability to get along with others.
• High degree of initiative and sense of urgency.
• Ability to work flexible hours, including AM and PM shifts.
• Ability to work independently and as part of a team.
• Ability to be friendly, courteous, and tactful, and to maintain composure with customers and coworkers.
• Analytical ability to handle administrative details such as planning, reporting, meeting operational objectives, scheduling, and supervising.
• Ability to judge and react to business activity.
• Knowledge of basic math and weights and measures.

Nice To Haves

• Retail grocery experience preferred.

Responsibilities

• Run total store operations, primarily on closing shifts, when the Store Director and Assistant Store Director are absent.
• Work with the Assistant Store Director on center-of-store operations and fill in for the Assistant Store Director on days off or during absences.
• Supervise employees and manage the total store operation, including handling customer complaints and initiating corrective action when senior store leaders are absent.
• Act as liaison between store leadership and late-shift operations.
• Promote enthusiastic customer awareness and fast, friendly, courteous service; use suggestive selling and other sales techniques.
• Handle customer-relations issues.
• Perform ordering, receiving, storing, pricing, stocking, and merchandising duties.
• Coordinate late-shift employees and department leads in planning and directing daily store operations, including special sales and advertising needs.
• Assist with implementing company and division merchandising policies and Store Director instructions.
• Coordinate and prepare task lists for night and day stockers.
• May perform receiving-clerk duties when the Inventory Control Clerk is absent.
• Build and execute store marketing and merchandising plans with Head Clerks, PICs, and Food Clerks.
• Order display merchandise and work with day stockers to minimize out-of-stocks.
• Support store leadership strategies to improve product placement, profit, sales, store standards, and other key metrics.
• Train Head Clerks and PICs for possible promotion to Third Person in Charge.
• Support the Store Director in maintaining the company’s safety culture and safety programs.
• Coordinate with the Store Director and Head Bookkeeper/In-Store Recruiter to assess hiring needs, post positions, schedule interviews, and support onboarding.
• Ensure required web-based and other mandatory training is provided to new hires and newly promoted employees.
• Ensure new-hire paperwork and policy acknowledgments are completed and maintained in personnel files.

Benefits

• Diverse and inclusive work culture.
• Competitive pay with weekly payroll.
• Access to up to 50% of earned wages before payday through Stream.
• Associate discounts.
• Comprehensive benefits for eligible associates, including medical, dental, vision, and 401(k).
• Paid time off, including vacation, holidays, and sick leave, subject to eligibility.
• Training, career growth, and development opportunities.
• Benefits may include disability and life insurance, sick pay, PTO or vacation pay or flexible time off, paid holidays, bereavement pay, and retirement benefits such as pension and/or 401(k), subject to eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED