Third Person in Charge

Albertsons Companies • Los Altos, CA

2h • $34 • Onsite

About The Position

The Third Person in Charge is responsible for operating the entire store when the Store Director and Assistant Store Director are absent. This role is a classification from which candidates are typically selected for retail leadership development training; successful completion may lead to advancement into store management. The position provides customer service, trains new employees, coordinates hiring needs and candidate interviews, and assists with store merchandising. It also coordinates late-shift activities, assesses daily operational needs, and trains personnel. Duties include ordering, receiving, storing, pricing, stocking, and merchandising products.

The position works primarily closing shifts and may fill in for the Assistant Store Director. It supervises employees and handles customer complaints when senior store leaders are absent, supports store operations and merchandising plans, coordinates hiring and onboarding activities, and ensures required training and paperwork are completed. Store assignments may change due to operational needs.

The job requires a high school diploma or equivalent and at least four years of retail experience. Grocery retail experience is preferred. The physical environment may involve prolonged standing and walking, lifting and maneuvering items up to approximately 55 pounds, pushing and pulling loaded hand trucks and pallet jacks, and occasional desk or computer work. The workday is fast-paced, and evening, weekend, and holiday work may be required.

Requirements

• High school diploma or equivalent.
• Four or more years of retail experience.
• Proficient customer service and supervisory skills.
• Strong understanding of overall store operations.
• Strong written and oral communication, leadership, and interpersonal skills.
• High degree of initiative and sense of urgency.
• Availability to work flexible hours, including morning and evening shifts.
• Ability to work independently and as part of a team.
• Ability to remain friendly, courteous, tactful, and composed when dealing with customers and coworkers.
• Analytical ability to handle planning, reporting, operational objectives, scheduling, and supervision.
• Ability to judge and react to business activity.
• Knowledge of basic math, weights, and measures.
• Ability to stand and walk for extended periods.
• Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 55 pounds.
• Ability to push and pull fully loaded hand trucks and pallet jacks.
• Ability to sit, stand, or walk for extended periods and, at times, spend long periods at a desk or computer terminal.
• Ability to perform duties involving stooping, bending, twisting, and reaching.
• Travel is not required.

Nice To Haves

• Retail grocery experience.

Responsibilities

• Run total store operations, primarily on closing shifts, when the Store Director and Assistant Store Director are absent.
• Work with the Assistant Store Director on center-of-store operations and provide coverage when the Assistant Store Director is off, covering for the Store Director, or on vacation.
• Supervise all employees and handle customer complaints when the Store Director and Assistant Store Director are absent.
• Initiate corrective action as needed in the absence of the Store Director and Assistant Store Director.
• Coordinate between store leadership and late-shift operations to support smooth store operations.
• Promote enthusiastic customer awareness and fast, friendly, courteous service; use suggestive selling and handle customer-relations issues.
• Perform ordering, receiving, storing, pricing, stocking, and merchandising duties.
• Coordinate late-shift employees and department leads in planning and directing daily store operations and special sales or advertising needs.
• Assist with implementing company and division merchandising policies and Store Director instructions.
• Coordinate preparation of task lists for night stockers and prepare task lists for day or mid-shift stockers.
• Perform receiving-clerk duties when the Inventory Control Clerk is absent, as needed.
• Build and execute store marketing and merchandising plans with Head Clerks, PICs, and Food Clerks.
• Order display products and work with day stockers to minimize out-of-stocks.
• Support store leadership in executing strategies to improve product placement, profit, sales, store standards, and other key metrics.
• Train Head Clerks and PICs for possible promotion to Third Person in Charge.
• Support the Store Director in maintaining the company's safety culture and safety programs to provide a safe workplace and shopping experience.
• Coordinate with the Store Director and Head Bookkeeper/In-Store Recruiter to assess hiring needs, post positions, schedule interviews, and support new-hire onboarding after hiring decisions.
• Ensure web-based and mandatory training is administered to new and newly promoted employees, and that required paperwork and policy acknowledgments are completed and maintained in personnel files.

Benefits

• Diverse and inclusive work culture.
• Competitive pay with weekly payroll.
• Access to up to 50% of earned wages before payday through the company's partnership with Stream.
• Associate discounts.
• Comprehensive benefits for eligible associates, including medical, dental, vision, and 401(k).
• Paid time off, including vacation, holidays, and sick leave, subject to eligibility.
• Training, career growth, and development opportunities.
• Benefits may include disability and life insurance, sick pay, PTO/vacation pay or flexible time off, paid holidays, bereavement pay, and retirement benefits such as pension and/or 401(k), subject to eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED