Third Person in Charge

Albertsons Companies • Menlo Park, CA

3h • Onsite

About The Position

The Third Person in Charge is responsible for operating the entire store when the Store Director and Assistant Store Director are not present. This role is a job classification from which candidates for retail leadership development training are typically selected; successful completion of that training may lead to advancement into store management. The position provides customer service, administers training to new employees, coordinates hiring activities, and assists with store merchandising execution. It also coordinates late-shift employees’ day-to-day activities, including assessing operational needs and training personnel, and assists with ordering, receiving, storing, pricing, stocking, and merchandising.

The role works primarily closing shifts and may fill in for the Assistant Store Director in specified circumstances. It has overall responsibility for store operations, employee supervision, customer complaints, and corrective action when the Store Director and Assistant Store Director are absent. The Third Person in Charge supports store safety programs, hiring and onboarding, required employee training, and execution of strategies to improve product placement, profit, sales, store standards, and other key metrics.

Store assignments can change due to operational needs. The listed duties describe the general nature of the work; responsibilities and skills may vary by store, and the official job description will be provided during the application process.

Requirements

• High school diploma or equivalent.
• Four or more years of retail experience.
• Proficient customer service and supervisory skills.
• Strong understanding of overall store operations.
• Strong written and oral communication skills, leadership skills, and ability to get along with others.
• High degree of initiative and sense of urgency.
• Availability to work flexible hours, including AM and PM shifts.
• Ability to work independently and as part of a team.
• Ability to be friendly, courteous, and tactful, and to maintain composure when dealing with customers and co-workers.
• Analytical ability to handle administrative details such as planning, reporting, meeting operational objectives, scheduling, and supervising.
• Ability to judge and react to business activity.
• Knowledge of basic math, weights, and measures.
• Ability to stand and walk for long periods and to reach, lift, stack, and maneuver objects weighing up to approximately 55 pounds.
• Ability to push and pull fully loaded hand trucks and pallet jacks.
• Ability to sit, stand, or walk for extended periods; spend long periods at a desk or computer terminal; and perform stooping, bending, twisting, and reaching as required.
• Ability to use calculators, keyboards, telephones, computers, and other office equipment.

Nice To Haves

• Retail grocery experience preferred.

Responsibilities

• Run total store operations primarily on closing shifts when the Store Director and Assistant Store Director are absent.
• Work with the Assistant Store Director on center-of-store operations and fill in for them on days off, when they are filling in for the Store Director, or while they are on vacation.
• Manage the total store operation, including supervision of employees and handling customer complaints, when the Store Director and Assistant Store Director are absent.
• Initiate corrective action as needed in the absence of the Store Director and Assistant Store Director.
• Act as liaison between store leadership and late-shift operations to support smooth store operations.
• Promote enthusiastic customer awareness and fast, friendly, courteous service; use suggestive selling and other sales techniques; and handle customer relations issues.
• Perform ordering, receiving, storing, pricing, stocking, and merchandising duties.
• Coordinate with late-shift employees and department leads to plan, organize, and direct daily store operations during late shifts and special sales or ad needs.
• Assist with implementing Company and Division merchandising policies and Store Director instructions.
• Coordinate with the Assistant Store Director to prepare task lists for night stockers on closing shifts, and prepare task lists for day stockers on day or mid shifts.
• Perform receiving clerk duties when the Inventory Control Clerk is absent, as needed.
• Build and execute store marketing and merchandising plans with Head Clerks, PICs, and Food Clerks.
• Order for displays and work with day stockers to minimize out-of-stocks.
• Support the Store Director and Assistant Store Director in executing strategies to improve product placement, profit, sales, store standards, and other key metrics.
• Train Head Clerks and PICs for possible promotion to Third Person in Charge.
• Support the Store Director in carrying out the Company's Safety Culture and safety programs to provide a safe work environment and shopping experience.
• Coordinate with the Store Director and Head Bookkeeper/In-Store Recruiter to assess and meet hiring needs, post positions, schedule interviews, and support onboarding after hiring decisions.
• Ensure required web-based and mandatory training is provided to new and newly promoted employees, and ensure required paperwork and policy acknowledgements are completed and maintained in personnel files.

Benefits

• Diverse and inclusive work culture.
• Competitive pay with weekly payroll.
• Access to up to 50% of earned wages before payday through Stream, subject to program details.
• Associate discounts.
• Comprehensive benefits for eligible associates, including medical, dental, vision, and 401(k).
• Paid time off, including vacation, holidays, and sick leave, subject to eligibility details.
• Training, career growth, and development support.
• Benefits may include disability and life insurance, sick pay, PTO/vacation pay or flexible time off, paid holidays, bereavement pay, and retirement benefits, including pension and/or 401(k) eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED