Third-Party Debt Collector - Arizona Only - Future Opportunities

Elite Recovery Group•Mesa, AZ

3d•Remote

About The Position

Elite Recovery Group LLC is accepting resumes from experienced, Spanish-speaking bilingual third-party debt collectors who are Arizona residents for potential future remote collections opportunities. This is not an immediate opening; qualified applicants may be contacted as positions become available, and submitting a resume does not guarantee an interview or employment. Applicants outside Arizona will not be considered. This is not an entry-level role. Candidates are expected to have proven third-party collections experience and be able to manage accounts with minimal training, including outbound calling, settlement negotiation, objection handling, payment arrangements, and working toward monthly collection goals. Compensation is anticipated at $20–$22 per hour, based on experience, with commission and performance-based earning potential. Compensation and benefits are subject to confirmation when a position becomes available. The position is fully remote for qualified Arizona residents. The company collects past-due accounts for multifamily and single-family property management companies and landlords, and emphasizes thorough, case-by-case account handling, professionalism, compliance, transparency, integrity, and follow-through.

Requirements

Spanish-speaking proficiency is required.
Arizona residency is required.
1–5+ years of proven third-party debt collection experience.
Strong negotiation and settlement skills.
Ability to overcome objections and secure payment commitments.
Experience independently managing accounts from initial contact through resolution.
Working knowledge of FDCPA and Regulation F.
Proven ability to meet or exceed monthly collection goals.
Experience with third-party collection software or CRM systems.
Experience with manual outbound dialing and consumer email communications.
Strong telephone and verbal communication skills in both English and Spanish.
Organized, dependable, self-motivated, detail-oriented, and results-driven.
Able to work independently and be accountable for call volume, account activity, collection performance, and monthly goals.

Responsibilities

Make approximately 100–150 or more outbound collection calls per day.
Communicate professionally with consumers in English and Spanish.
Negotiate settlements, payment arrangements, and account resolutions.
Overcome objections and guide conversations toward resolution.
Review accounts and determine appropriate collection strategies.
Maintain accurate and timely account notes, statuses, and follow-up activity.
Use approved email and text communication tools.
Work consistently toward individual monthly collection goals.
Maintain compliance with FDCPA, Regulation F, company policies, and applicable collection requirements.
Maintain professionalism and confidentiality while working remotely.