Debt Collector

ARSI-Default • Wichita, KS

6d • Onsite

About The Position

Account Recovery Specialists, Inc. (ARSI®) is a Kansas-grown, family-owned organization headquartered in Wichita, Kansas, with offices in Wichita and Dodge City. Since 1992, ARSI® has provided accounts receivable management services and returns millions of dollars annually to local Kansas businesses. The company has been recognized as a Best Place to Work in Collections and as a Best Place to Work – Medium-Sized Company by the Wichita Business Journal.

ARSI® is hiring a full-time Debt Collector at its Wichita office. The role involves helping consumers resolve account balances while representing clients professionally and compassionately, delivering exceptional customer service, and responding promptly to client needs. Responsibilities may change at management’s discretion based on business needs.

The salary is $15.50–$17.00 plus commission. ARSI® offers competitive pay, flexible scheduling, career growth opportunities, and a benefits package.

Requirements

• Strong verbal and written communication skills and effective problem-solving abilities.
• Excellent organizational and time-management skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Typing speed of at least 25 words per minute.

Nice To Haves

• Bilingual Spanish skills.

Responsibilities

• Handle a high volume of inbound and outbound calls daily.
• Be responsible for accounts worked.
• Obtain location information when needed.
• Comply with the FDCPA, HIPAA, other federal and state regulations, and company procedures and policies.
• Deliver exceptional customer service, respond promptly to client needs, and help consumers resolve account balances while representing clients professionally and with care.

Benefits

• Health, dental, and vision insurance.
• TeleHealth services.
• Life and AD&D insurance.
• Short-term and long-term disability insurance.
• Employee Assistance Program (EAP).
• 401(k) and Roth 401(k) with company match.
• Health care and dependent care flexible spending accounts.
• Paid vacation, sick, and personal days.
• Paid holidays.
• Medical, maternity, and paternity leave.
• Tuition reimbursement and professional development programs.
• Referral program and performance incentives.
• Performance reviews and career advancement opportunities.
• Years of service recognition.
• Flexible scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed