Therapy Support Specialist

H2 Health•Mountain Top, PA
•Onsite

About The Position

H2 Health is hiring a full-time Therapy Support Specialist for its outpatient clinic in Mountain Top, Pennsylvania. This non-skilled support role helps the clinic run smoothly and supports patients throughout their visits, from scheduling and check-in to preparing for therapy and assisting with non-skilled activities directed by a licensed therapist. The position does not involve independently evaluating patients, developing treatment plans, or providing services that require professional therapy licensure. The specialist provides front-office and administrative support, prepares patients and treatment areas, helps with exercises and functional activities as directed, and keeps equipment and clinic spaces clean, safe, and ready. The role works closely with physical therapists, occupational therapists, and other clinic team members so clinicians can focus on patient care.

Requirements

  • High school diploma or equivalent.
  • Strong customer service and communication skills.
  • Comfortable using computers and learning healthcare systems.
  • Organized, dependable, and team-oriented.
  • Background checks and references are required for employment.

Nice To Haves

  • Healthcare or medical office experience is a plus, but not required.
  • Recent graduates and candidates looking to grow their healthcare experience are welcome to apply.

Responsibilities

  • Create a welcoming, positive experience for patients.
  • Support patient scheduling, intake, and front-office needs.
  • Assist with EMR tasks, referrals, and patient records.
  • Prepare patients and treatment areas for therapy.
  • Assist with exercises and functional activities as directed by a licensed therapist.
  • Keep therapy equipment and clinic spaces clean, safe, and ready.
  • Work closely with physical therapists, occupational therapists, and clinic team members.
  • Help the team stay organized so clinicians can focus on patient care.

Benefits

  • Competitive hourly pay
  • 401(k) with match
  • Growth opportunities in healthcare administration and operations
  • Work-life balance with flexible scheduling options
  • Supportive, clinician-led team culture
  • Parental leave
  • Employee rewards, discounts, and recognition programs
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