Therapy Scheduler - TOC - Albertville

Huntsville Hospital Health System•Albertville, AL

About The Position

The Orthopaedic Center is seeking a highly motivated Therapy Scheduler Floater. The position is based in Albertville and helps provide coverage in Scottsboro, Guntersville, and Hampton Cove. This is a full-time position averaging 40 hours per week. The Therapy Scheduler greets and assists patients with check-in and check-out, schedules appointments in person and by telephone, verifies insurance eligibility, collects payments, and performs other assigned tasks. The role requires effective communication with patients, TOC physicians, and staff.

Requirements

  • High school diploma or GED.
  • Ability to work under pressure, multitask, and meet deadlines.
  • Outstanding organizational, time-management, and writing skills.
  • Ability to speak clearly and concisely.
  • Knowledge of data entry and Excel.
  • Ability to work independently; self-starting and highly motivated.
  • A proven positive, teamwork-oriented attitude in work history.

Nice To Haves

  • Customer Service Representative experience is preferred.

Responsibilities

  • Greet patients and assist with check-in and check-out duties.
  • Schedule patients in person and by telephone.
  • Verify insurance eligibility.
  • Collect payments.
  • Perform other assigned tasks.
  • Communicate effectively with patients, TOC physicians, and staff.
  • Help cover locations in Scottsboro, Guntersville, and Hampton Cove.
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