Therapy Development Representative - Cleveland, OH

Inspire Medical Systems Inc.•Cleveland, OH

About The Position

Inspire Medical Systems is hiring a Therapy Development Representative to build awareness of its FDA-approved medical device for obstructive sleep apnea (OSA) and grow the therapy’s referral pipeline and patient conversion. The representative educates healthcare providers in the Cleveland community and supports business initiatives in partnership with Territory Manager(s). The position reports to the Regional Manager. The role focuses on developing referral channels and provider confidence, supporting community education and awareness, identifying market growth opportunities, and helping move customers from awareness to advocacy. It also includes limited clinical and operational exposure, such as providing clinical coverage when needed, learning implant and patient pathways, maintaining quality and reporting compliance, and communicating clinical and outcomes data to referral providers. The anticipated salary is $105,000. Actual compensation may vary based on factors including location, experience, education, and skill level. The position requires travel within the territory or region, including overnight travel as needed, and transportation to hospitals, clinics, and customer sites.

Requirements

  • Bachelor’s degree and at least 2 years of pharmaceutical, healthcare, or medical device sales experience; alternatively, at least 4 years of sales experience in those industries without a bachelor’s degree, or 2 years working directly with Inspire Medical Systems therapy in a clinical setting.
  • Ability to travel within the territory or region, including overnight travel, as needed.
  • Valid driver’s license, proof of insurance, and/or reliable transportation to travel to hospitals, clinics, and customer sites.
  • Ability to lift and move materials or equipment weighing up to 40 pounds and perform routine activities such as standing, sitting, bending, and reaching, with or without reasonable accommodation.

Nice To Haves

  • Referral-development or market-development experience.
  • Territory-support or account-management experience.
  • Clinical experience supporting healthcare providers.
  • Excellent communication, negotiation, and relationship-building skills.
  • Demonstrated presentation skills.
  • Business acumen.
  • Proficiency in Microsoft Office Suite and CRM tools.
  • Demonstrated willingness to relocate for advancement opportunities.

Responsibilities

  • Plan and execute a weekly customer-targeting sequence.
  • Educate primary care, internal medicine, cardiology, and other providers who treat or manage patients with OSA to build confidence in the therapy.
  • Execute referral-channel growth initiatives to increase patient identification and therapy adoption.
  • Support monthly community education programs and awareness events.
  • Partner with Territory Manager(s) to expand physician engagement and practice growth opportunities, including local peer-to-peer events.
  • Conduct market assessments to identify growth opportunities and referral gaps.
  • Support Territory Manager(s) in growing territory pipeline and increasing pipeline conversion.
  • Communicate weekly with the aligned Territory Manager.
  • Log customer engagements and create new physician profiles in CRM.
  • Transition customers from unaware to advocacy belief.
  • Provide clinical coverage as needed, secondary to referral-development responsibilities.
  • Develop an understanding of implant procedures, patient pathways, and therapy delivery processes.
  • Maintain compliance with quality-system requirements and field-reporting obligations.
  • Understand and articulate clinical and outcomes data to the referral community.
  • Complete training requirements for therapy activation and implant procedures when directed by the Area Vice President and Regional Manager.

Benefits

  • Multiple health insurance plan options.
  • Employer contributions to a Health Savings Account.
  • Dental, vision, life, and disability benefits.
  • 401(k) plan with employer match.
  • Identity protection.
  • Flexible time off.
  • Tuition reimbursement.
  • Employee Assistance Program.
  • Equity awards and Employee Stock Purchase Program participation.
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