Outside Software Account Representative - Cleveland, OH

Thryv•Cleveland, OH

5h•$93,700 - $103,000•Hybrid

About The Position

The Outside Software Account Representative is responsible for growing and expanding Thryv's SaaS client base in the local business market. The representative develops a sales pipeline through self-generated and company-initiated prospecting, meets a predetermined sales quota, and may grow an assigned book of existing Thryv clients. More than 50% of the work is conducted outside the home office, serving prospects and clients in an assigned territory. The role requires living within a one-hour commute of Cleveland, OH. The representative identifies and qualifies local business prospects, secures new SaaS clients, and guides prospects through the buying process by explaining how Thryv's platform can help their businesses grow. The role also requires following established sales processes, maintaining product and demo certifications, participating in meetings and training, and collaborating with marketing and technology teams on sales strategy and product enhancements.

Requirements

At least 3 years of direct sales experience; SaaS experience is preferred.
At least 2 years of experience in an outbound sales role covering the full sales cycle.
Industry knowledge and the ability to gain a thorough understanding of the Thryv product suite.
Exceptional written and verbal interpersonal and communication skills, emotional intelligence, adaptability, and relationship-building ability.
Time-management and organizational skills to manage multiple priorities and competing schedules or demands.
Ability to work independently in a remote-first environment, conduct sales presentations, and follow established company processes and procedures.
Strong technical skills, including proficiency in Microsoft Office and the ability to learn new programs and systems.
Ability to conduct more than 50% of work outside the home office.
Valid driver's license and personal transportation.
Must live within a one-hour commute of Cleveland, Ohio.
High-speed internet, an acceptable office setting, and appropriate business attire for remote work.
Driven, goal-oriented, persuasive, and accountable, with a commitment to succeeding in sales and exceeding sales quotas.

Nice To Haves

Prior sales experience in a SaaS role or company.

Responsibilities

Prospect and qualify new business opportunities in an assigned territory, identifying local business owners who fit Thryv's platform.
Build a sales pipeline through self-generated prospecting, including networks and referrals, and company-initiated prospecting programs.
Identify and secure new SaaS clients while meeting predetermined sales quotas.
Grow and expand Thryv's SaaS clients, including opportunities within an assigned book of existing clients.
Educate and guide prospects through the buyer's journey, helping them understand how Thryv can grow their business.
Execute established operational processes, including client and prospect engagement cadences, product and demo certifications, order entry, and centralized intake forms.
Participate in sales meetings, call calibrations, and training as needed.
Partner with marketing and technology departments to execute sales strategy as solutions are enhanced or new products are released.
Build and nurture a prospect pipeline, close deals, and develop solutions that help customers succeed.
Contribute ideas and strategies to advance Thryv's values, culture, and vision.