Therapy Aide

Confluent Health • New York, NY

3h

About The Position

At Confluent Health and its affiliated brands, PT Technicians support the patient experience by working alongside licensed physical therapists, welcoming and assisting patients, and helping keep the clinic running smoothly. This fast-paced, hands-on role involves direct patient interaction and offers opportunities to learn and gain experience for those interested in physical therapy or healthcare. Training is provided on clinic workflows, modalities, cleaning standards, and patient care support.

Requirements

• High school diploma or GED.
• Strong communication and customer service skills, with the ability to interact effectively with patients of all ages, including those experiencing pain or discomfort.
• Ability to follow direction from licensed therapists and carry out assigned patient support activities.
• Ability to manage multiple tasks and priorities in a fast-paced clinic environment.
• Ability to work collaboratively with therapists, front office staff, and other clinic team members.
• Ability to take initiative and identify clinic, patient, and team needs within the scope of the role.
• Ability to remain on your feet throughout the shift and perform routine clinic activities, including cleaning, laundry, restocking supplies, and moving equipment.
• Ability to maintain patient privacy and follow HIPAA and clinic standards.
• Reliable attendance and ability to commit to a consistent work schedule; daytime availability is preferred.

Nice To Haves

• Currently pursuing or have completed a degree in kinesiology, exercise science, health science, biology, or a related pre-PT field.
• Previous experience in customer service, fitness, personal training, coaching, sports, or another patient- or customer-facing environment.

Responsibilities

• Greet patients and bring them to treatment areas, ensuring they have a staff member with them.
• Guide patients through exercise programs as directed by the treating therapist.
• Set up and take down modalities such as heat, ice, e-stim, Game Ready, and Normatec as directed by the therapist.
• Clean and sanitize treatment tables, equipment, and rooms between patients.
• Keep the clinic stocked and organized, including handling laundry and restocking supplies.
• Anticipate the needs of therapists and patients and assist where needed.
• Support the front desk and other clinic team members during downtime.
• Protect patient privacy and uphold HIPAA standards in every interaction.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED