Therapies Registrar

St. Clair Hospital • Pittsburgh, PA

5d

About The Position

Performs scheduling and registration functions that support patient access services, including scheduling clinical services, conducting patient interviews, completing pre-registration and registration, collecting and verifying demographic and financial data, entering required information, and completing financial clearance and related system tasks. Schedules and registers patients in the Hospital patient financial manager application and uses software, including online electronic insurance verification systems, to support financial clearance and authorization or referral processes.

Completes documentation in accordance with St. Clair Hospital policies and procedures and applicable Corporate Compliance, local, state, federal, Department of Health, and Joint Commission requirements. Documentation may include ABN, MSP, advance directives, patient rights, HIPAA, Red Flag, and ICD and CPT coding requirements.

Receives patients and visitors for check-in and check-out, collects co-pays, answers telephones, schedules appointments, contacts physician offices when needed to ensure appropriate referrals, and performs clerical duties such as typing, creating forms and reports, maintaining files, distributing mail and patient orders, photocopying, faxing, and maintaining and ordering office supplies.

Requirements

• High school graduate or equivalent.
• One year of customer service experience.
• Excellent communication skills.
• Fundamental understanding of personal computers and familiarity with the Windows operating system.
• Proficient typing skills.
• Strong organizational, prioritization, and interpersonal skills.
• Ability to work in a fast-paced environment.

Nice To Haves

• Previous work experience in healthcare registration, billing, or a related field.
• Knowledge of insurance carrier requirements.
• Successful completion of a medical terminology course.
• Knowledge of ICD and CPT coding.
• Proficiency with Microsoft Office software.
• Previous Hospital scheduling experience.
• Ability to type 40 words per minute (wpm).

Responsibilities

• Schedule clinical services and patients.
• Conduct patient interviews and perform pre-registration and registration.
• Collect and verify demographic and financial information and enter required information into systems.
• Complete financial clearance and related system tasks.
• Use the Hospital patient financial manager application and online electronic insurance verification systems for registration, financial clearance, and authorization or referral purposes.
• Complete documentation in accordance with Hospital policies and applicable compliance and regulatory requirements.
• Receive patients and visitors for check-in and check-out and collect co-pays.
• Answer telephones and contact physician offices when needed to ensure appropriate referrals.
• Perform clerical duties, including typing, creating forms and reports, maintaining files, distributing mail and patient orders, photocopying, faxing, and maintaining and ordering office supplies.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED