About The Position

University Health Behavioral Health Ellington Place is hiring a full-time Therapeutic Support Specialist/Mental Health Technician for its Crossroads Group Home in Kansas City, Missouri. The role works Monday through Friday from 11:00 PM to 7:30 AM, with a 40-hour workweek and additional shift differentials. The specialist helps maintain the residential care facility overnight, primarily handling administrative tasks and preparing the facility for daytime staff while also supporting residents and their safety. The position combines independent work with compassionate interaction with adults with mental illness.

Requirements

  • High school diploma or equivalent.
  • Obtain Heartsavers CPR certification within 90 days of hire and maintain certification during employment.
  • Complete the Level 1 Medication Aide (LIMA) licensure course and exam within the first 90 days of employment, and keep the certification current according to Missouri Department of Health & Senior Services requirements.
  • Obtain a valid Class E Missouri or Kansas driver’s license.
  • Be comfortable and competent operating a 15-passenger van within three months of employment and obey traffic laws while on duty.
  • Successfully clear the Family Care Registry background check.
  • Complete required training during orientation and within timelines established by leadership.
  • Be compassionate, adaptable, able to think critically and handle challenges calmly, culturally humble, and skilled at building relationships and trust.

Nice To Haves

  • Personal lived experience recovering from mental health or substance use disorders.
  • Documented experience assisting patients with activities of daily living, such as home health or residential experience.
  • Prior experience in a mental health care setting.

Responsibilities

  • Administer residents’ morning medications after receiving training and document administration to support continuity of care.
  • Conduct regular rounds to monitor residents while they sleep and help ensure their safety and well-being.
  • Complete nightly documentation, including billing, shift reports, and resident-record updates, for daytime staff.
  • Clean the facility, perform equipment safety checks, and maintain an organized environment.
  • Coordinate handoffs with daytime staff and ensure information and preparations are in place for a smooth transition.
  • Support adults with mental illness in their recovery journeys and foster trust with residents and teammates.

Benefits

  • Additional shift differentials for evenings, overnights, and weekends.
  • Specialized training in Recovery-Oriented Cognitive Therapy (CT-R).
  • Purpose-driven work supporting adults with mental illness.
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