About The Position

AbbVie Canada is recruiting a permanent, full-time Therapeutic Specialist to promote Botox for Chronic Migraine, Spasticity, and Movement Disorders. The role works with physicians and allied health professionals in hospitals, the community, and long-term care facilities. It is based in the northern Greater Toronto Area, with a territory covering North York, Barrie, Sudbury, Timmins, and Thunder Bay. The specialist develops and executes business plans and brand strategy in the field, delivers sales performance, builds customer relationships, and supports customer needs to maximize short- and long-term results. The role places patients at the center of efforts and requires compliance with AbbVie’s business code of conduct, policies, and applicable laws and regulations. The position involves occasional evening and weekend work, including overnight travel.

Requirements

  • Bachelor’s degree in Commerce, Science, or equivalent.
  • At least two years of specialty sales experience in the pharmaceutical industry.
  • At least two years of Key Account Management experience.
  • Proven sales track record and solid presentation skills.
  • Strong ability to identify customer styles and behaviors and adapt selling approaches quickly.
  • In-depth scientific, therapeutic, product, and competitive knowledge.
  • Strong business acumen and proficiency with business tools; strategic and critical-thinking capabilities.
  • Ability to operate effectively in a matrix environment, offer innovative solutions, and respond to changes or challenges.
  • Ability to build collaborative partnerships with district colleagues and the team.
  • Documented success in leadership and support roles of increased responsibility.
  • English proficiency, oral and written.
  • Proficiency with Microsoft Office Suite, including Outlook, PowerPoint, Excel, and Word, and comfort using technology and business systems.
  • Valid driver’s license and passport.
  • Ability to work evenings and weekends from time to time, including overnight travel.
  • Ability to think strategically, exercise sound business judgment, anticipate customer and competitive outcomes, analyze data, and communicate and collaborate effectively with in-field colleagues.

Nice To Haves

  • Physician- or account-based selling experience.
  • Training, managed health care, or marketing experience.

Responsibilities

  • Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed business objectives.
  • Create pre-call plans and evaluate calls afterward to continuously improve sales performance.
  • Address objections, misunderstandings, and concerns and work to close each sales call.
  • Proactively support key stakeholders’ needs, expectations, and challenges to build trusted relationships.
  • Execute a call plan that meets set metrics and optimizes coverage of key customers and sales opportunities.
  • Build understanding of customer needs, territory conditions, competitors, market segments and dynamics, accounts, diseases, products, and clinical expertise.
  • Share market intelligence with the district manager and team members to align, anticipate environmental changes, and optimize brand strategy and execution.
  • Communicate AbbVie’s value proposition to healthcare providers.
  • Identify, develop, and maintain disease-state experts and speakers or advocates to maximize brand performance.
  • Develop high-quality territory plans and contribute to integrated account plans with in-field team members.
  • Use analytical and strategic thinking to assess business outcomes and support decision-making.
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