Therapeutic Case Planner (Safe Way Forward)

Children's Aid Job Listing•Bronx, NY

6d•Hybrid

About The Position

The Therapeutic Case Planner (Safe Way Forward) assists parents affected by intimate partner violence (IPV) in addressing barriers to their children’s health, safety, and well-being. The role helps families stabilize and strengthen their circumstances and reduce the need for future involvement with the child welfare system. Its primary focus is assessing child and family functioning with an emphasis on safety, developing intervention plans, and helping families make changes. Supportive services and advocacy help parents establish safe, stable, and nurturing homes for their children and families. The position reports to a Program Supervisor. The planner maintains a caseload of 10–11 families, provides case management and advocacy, and coordinates services with families, colleagues, and outside providers. The role requires availability by phone 24/7 or as needed for client crises, including weekend sessions when needed to accommodate client availability. Work hours and location are flexible according to family and department needs, and may include remote work in the field, community, or various Children’s Aid offices. The schedule may be in-person or hybrid as determined by departmental needs and may be reviewed or adjusted as organizational needs change.

Requirements

Master’s degree in social work or a related field.
Strong engagement skills and experience working with children, teens, parents, or families.
Excellent oral and written communication skills.
Commitment to working with at-risk families and youth using a strengths-based framework.
Knowledge of New York City’s domestic violence service system, public benefits, child welfare, legal, and housing systems.

Nice To Haves

License eligibility preferred.
Experience providing services to families affected by IPV preferred.
Experience or education in trauma work preferred.
Training and experience working with NYC ACS child welfare-involved families preferred.

Responsibilities

Promote the organization’s Mission, Vision, and Core Values and follow organizational policies and procedures.
Maintain a caseload of 10–11 families, with a minimum of two face-to-face contacts per month.
Attend required Safe Way Forward, ACS, and outside trainings, and complete TF-CBT training.
Use TF-CBT skills to assist families in dealing with trauma.
Conduct joint home visits and establish disposition in collaboration with the Safe Way Forward team therapist.
Conduct the ACS Domestic Violence Screening Tool and complete program intake in collaboration with the Safe Way Forward therapist.
Use screening tools as appropriate to assess family members.
Provide crisis intervention, supportive counseling and education, and ongoing safety assessments and reassessments.
Advocate for clients in the child welfare, public benefits, law enforcement, and legal and family court systems.
Help clients obtain services such as safe housing, public benefits, emergency financial assistance, health care, mental health and substance abuse services, educational services, legal advocacy and representation, parenting support, and general case management.
Maintain current progress notes, complete Family Assessment and Service Plans, enter contact data into the PROMIS system, and complete other required documentation.
Assist clients with applications for emergency financial assistance through the New York Times Neediest Cases Fund, in collaboration with Children’s Aid’s Office of Client Advocacy.
Accompany clients to appointments related to accessing services.
Coordinate cases and make referrals to appropriate service providers.
Participate in individual and group supervision, team and all-staff meetings, and professional development activities, including training and workshops.
Schedule and participate in Family Team Conferences and Service Termination Conferences for all cases on the caseload.
Be available by phone 24/7 or as needed to respond to client crises, including conducting weekend sessions as needed.
Work flexible hours and remotely in the field, community, or various Children’s Aid offices as needed to serve families and manage time and resources effectively.
Perform other duties as assigned.