Theater Operations Supervisor

Theodore Roosevelt Medora Foundation • Medora, ND

1d • Onsite

About The Position

The Theater Operations Supervisor leads the front-of-house and concessions team and assists with day-to-day operations at the Burning Hills Amphitheatre (BHA). Duties include supporting concessions and front-of-house positions, daily cleaning, and general maintenance. The supervisor provides direction on daily tasks when the Manager is absent, supports staff training and scheduling, and helps ensure guest safety and excellent service. The role also assists with concession inventory, food and beverage orders, and overseeing Theater Operations Interns.

The position works outdoors in hot conditions during the Medora Musical, with work inside buildings as needed. Employees must be available for long hours, evenings, weekends, and holidays as required.

Requirements

• Excellent verbal communication skills.
• Reliable, punctual, and ready for every shift.
• Provide outstanding guest service.
• Ability to troubleshoot and create solutions as needed.
• Previous food and beverage experience required.
• Familiarity with safe food handling practices.
• Fluency in English.
• Must be able to work long hours and be available for evenings, weekends, and holidays as required.
• Ability to meet the described physical demands, including occasionally pushing, pulling, stooping, bending, and lifting or carrying up to 50 pounds.

Nice To Haves

• Previous inventory management and ordering experience preferred.
• Bilingual ability is a plus.

Responsibilities

• Take a leadership role among front-of-house and concessions staff.
• Give the team direction on daily tasks in the Manager’s absence.
• Assist the Front of House Manager with staff training and coaching.
• Assist with scheduling and coverage for theater tasks.
• Ensure guest safety during ingress and egress.
• Learn and follow BHA safety procedures and protocols.
• Assist with ordering and managing concession inventory.
• Work collaboratively with fellow interns.
• Assist with receiving, inventorying, and organizing food and beverage orders.
• Clean the concession stand, parking lots, and audience seating areas daily.
• Provide excellent guest service.
• Participate in workplace safety training sessions.
• Train and oversee Theater Operations Interns.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed