Theater Manager (1168)

Cinemark•Waco, TX

1d•$45,461 - $56,826

About The Position

Cinemark Theatre Managers assist the General Manager in operating the theatre and perform the duties of a Senior Assistant Manager. Either the General Manager or Theatre Manager is suggested to be on duty while the theatre is open. The role includes participating in Team Member and management team training, building maintenance, cash control, and report completion. Theatre Managers must be able to perform personally and/or effectively oversee all theatre job functions. The position requires working at least 40 hours per week, with availability for flexible hours including evenings, weekends, and holidays. Theatre Managers interact with Guests and help ensure excellent customer service, enforce company policies, oversee cleanliness and safety, and report employee relations issues to the General Manager. Cinemark theatres are smoke-free workplaces.

Requirements

Must be at least 18 years of age.
Must have worked as an Assistant Manager for at least 6 months in a theatre environment.
Must complete Cinemark’s Management Accreditation Program and pass the Comprehensive Assessment testing process.
Must complete basic food handling training and obtain any locally or state-mandated certification, health card, or food handlers permit where required.
Management members who work with alcohol must complete a Safe Alcohol Service training program.
Must be available to work flexible hours, including evenings, weekends, and holidays, and work at least 40 hours per week.
Requires regular and consistent attendance.
Must have an energetic and friendly attitude during each shift and provide excellent Guest service.
Must have accurate cash handling and basic math skills.
Must be able to communicate verbally and in writing with people of all ages, genders, and personalities, and effectively and regularly converse in and comprehend English.
Must be able to work both in a team environment and independently.
Must be able to take and follow direction and respond with a sense of urgency.
Must have excellent time management and organizational skills and attention to detail.
Must be able to train and lead others and resolve conflict.
Must be able to bend, kneel, and lift up to 50 lbs. frequently; stand, walk, and reach around the theatre frequently; and stand for extended periods.
Must be able to work in an environment where noise may be moderate to high at times.

Nice To Haves

High School or G.E.D. graduate preferred.
Senior Assistant Manager experience preferred.

Responsibilities

Follow the direction of the General Manager and support the General Manager’s decisions when communicating with Team Members.
Work in all departments and perform all theatre job functions.
Act as Manager On Duty when the General Manager is absent.
Train and coach Team Members in their specific job functions.
Assist with preparing administrative and special reports for the General Manager.
Assist the General Manager with monthly inventories and product orders.
Inspect, or participate in inspecting, the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition.
Report building, property, and equipment repair needs to the General Manager.
Follow Cinemark policies and procedures and enforce them fairly and consistently with Team Members.
Report employee relations issues to the General Manager; in the General Manager’s absence, management members should report them through www.convercent.com.
Follow the Employee Relations Reporting Protocol and maintain the required work ethic and code of conduct.
Ensure theatre Team Members follow the dress code.
Interact with Guests to improve service and ensure Team Members provide excellent customer service.
Identify and sanitize Employee and Guest high-contact areas consistently.
Address safety and security issues appropriately, including trip hazards, lighting, and suspicious persons.
Use Personal Protective Equipment properly while completing position-specific tasks.
Adapt to the frequency and scope of required cleaning tasks.
Perform other work-related duties as assigned.