The Fed Busser & Food Runner

Langham Hotel•United States,

14h•$31 - $31•Onsite

About The Position

The Fed Busser & Food Runner supports the Food & Beverage team at The Langham, Boston’s The Fed Restaurant, delivering timely, efficient, and friendly food service while upholding Langham Hotel standards. The position contributes to guest experience and restaurant operations by assisting servers and the kitchen, maintaining clean and properly set tables and work areas, and completing assigned side work. The role requires a flexible schedule, including PM shifts and variable workdays and hours.

Requirements

Use verbal communication effectively when speaking with and understanding guests and coworkers.
Make minor decisions requiring logical judgment, such as sequencing tasks.
Have related previous experience in a similar environment.
Demonstrate teamwork and maintain a positive attitude, setting an example among colleagues.
Remain in control and respond well when working under high-volume pressure.
Be fully flexible to work variable schedule hours and days, including PM shifts.
Be legally authorized to work in the United States.
Be able to stand, reach, grasp, lift or carry up to 30 pounds, walk, kneel, squat or bend, and push or pull.

Responsibilities

Serve food in a timely, efficient, and friendly manner according to established procedures.
Stock the station with glassware, flatware, china, and napkins.
Greet guests and refill water.
Clear dirty dishes and glasses from tables after each course.
Reset tables according to established procedures.
Brew iced tea and coffee and replenish bottled water.
Assist the kitchen with setting up and breaking down service.
Maintain high levels of guest service in accordance with Langham Hotel standards.
Assist servers with polishing glassware and other needs.
Respond appropriately to guest requests and report comments to the manager.
Report for duty as scheduled by the manager according to operating hours, with flexibility.
Maintain the cleanliness of tables in each restaurant section and of the work area.
Bring dirty linen to the laundry and pick up clean linen.
Complete assigned daily side work.
Attend monthly department meetings and provided trainings.
Perform additional duties as requested by a supervisor.