Busser/Food Runner

LaBelle Winery•Derry, NH

About The Position

The Food Runner/Busser supports front-of-house service at LaBelle Winery, helping deliver a warm, refined dining experience. The role focuses on accurate and timely food delivery, table maintenance, dining-room upkeep, and assistance to the service team throughout the guest experience. It is suited to someone who works well in a fast-paced, team-oriented setting and pays close attention to detail. The position operates in a dynamic indoor dining and event environment. The Food Runner/Busser regularly carries trays and service items, navigates busy dining areas, and may work across multiple dining spaces or event venues. The role involves extended periods of standing and walking and may include exposure to varying kitchen and outdoor temperatures during events. Compensation is $12.00 per hour, and the position is part-time, with work on days, evenings, weekends, and holidays.

Requirements

Ability to work in a fast-paced, high-volume environment while maintaining professionalism and attention to detail.
Strong communication skills and a team-first mindset.
Ability to stand, walk, bend, and lift up to 30 lbs. for extended periods.
Flexibility to work evenings, weekends, and holidays as required.

Nice To Haves

Prior experience in a restaurant, winery, event venue, or hospitality setting.
Familiarity with food service protocols and dining-room operations.
Basic knowledge of wine or hospitality; training is provided.
Experience with Toast POS, OpenTable, or similar point-of-sale systems.

Responsibilities

Deliver food and beverages from the kitchen or bar to guest tables accurately and promptly, following seat-number and course-order protocols.
Communicate ticket timing and dish readiness between kitchen staff and servers.
Check orders for accuracy before delivery and immediately alert servers to discrepancies.
Assist servers with carrying trays, plating presentation, and coordinated course delivery for large tables and events.
Proactively refill water and other table accompaniments.
Clear and reset tables between courses and seatings according to service standards.
Remove used dishware, glassware, and linens while minimizing disruption to nearby guests.
Maintain clean and organized dining areas, side stations, and service corridors throughout the shift.
Ensure tables are fully reset and the dining room is guest-ready before and after each service period.
Stock and organize server stations with supplies such as napkins, silverware, and glassware.
Greet guests when appropriate, respond to basic requests, and direct more complex needs to a server or manager.
Anticipate guest needs and support an attentive dining experience consistent with LaBelle's hospitality standards.
Promptly communicate guest feedback or concerns to the service team.
Assist with special-event setups and breakdowns as directed by management.
Support servers, bartenders, and event staff as needed.
Participate in pre-shift meetings and stay informed about daily specials, events, and service notes.
Follow food safety, health, and sanitation standards required by the NH Department of Health and LaBelle policy.
Adhere to uniform and appearance standards.