Testing Technician

Middlesex College•Edison, NJ

5d•$0 - $48,817•Onsite

About The Position

The Testing Technician provides testing and proctoring services at the Edison main campus and the New Brunswick and Perth Amboy Centers. The role generates, processes, and scores computerized and instructor-constructed exams, supports testing technology, and serves as a liaison between the Testing Center, the IT Department, and test providers. The technician assists students, faculty, and staff with test results, remediation policies, and referrals; coordinates test scheduling and materials; maintains records; prepares reports and correspondence; and presents information about test preparation, procedures, and outcomes. The regular schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m., with rotating Tuesday and Wednesday hours of 12:00 p.m. to 8:00 p.m. as needed for proctoring. Travel among the Edison, Perth Amboy, and New Brunswick campuses is required. The position is pension eligible. New employees hired by Middlesex County College after September 1, 2011 must comply with New Jersey residency requirements.

Requirements

High school graduate or equivalent.
Excellent written, verbal, and interpersonal communication skills.
Proficiency in Microsoft Office.
Previous work experience in a busy environment.
Ability to work with limited supervision.
Ability to work on multiple tasks simultaneously.
Excellent customer service skills.
Ability and willingness to travel to the Edison, Perth Amboy, and New Brunswick campuses.

Nice To Haves

Bilingual in English and Spanish.
Higher education or testing experience.
Previous experience working with Ellucian Colleague and Accuplacer.
Previous experience working with computerized testing programs.

Responsibilities

Provide proctoring services and information about the office at the Edison main campus and the New Brunswick and Perth Amboy Centers.
Generate, process, and/or score computerized and instructor-constructed exams.
Provide technical support for testing and act as a liaison between the Testing Center, the IT Department, and test providers.
Assist students, faculty, and staff, including interpreting test results and remediation policies and making appropriate referrals.
Assist with test scheduling, including reserving space and maintaining an inventory of tests and related materials.
Organize, assemble, distribute, and collect post-test materials and course data.
Update and maintain departmental files and student records using manual or computerized systems.
Coordinate, assemble, summarize, and prepare complex data, reports, and correspondence.
Give presentations on test preparation, procedures, and outcomes.
Answer telephone inquiries and provide information about testing and test scheduling to students, faculty, staff, and visitors.
Perform other appropriate duties as assigned.