Testing Technician

Tennessee Board of Regents•Covington, KY

20h•$38,382 - $46,081•Onsite

About The Position

This position oversees the administration of examinations at the Jimmy Naifeh Center at Tipton County. The role is responsible for proctoring a variety of authorized examinations, maintaining testing certifications, and ensuring compliance with testing regulations. The technician will coordinate with various departments, manage testing records in the Banner system, provide support to students and faculty, and address technical issues related to exam delivery. The role involves evaluating the accessibility of testing platforms and collaborating on institutional initiatives.

Requirements

Ability to work independently to solve problems.
Excellent oral and written communication skills.
Experience using Microsoft Office Suite applications.
Maintain organized work processes and adhere to schedules and deadlines.
Sustain dependable attendance and punctuality.
Bachelor’s degree from a regionally accredited institution.
Experience in administering standardized tests.

Nice To Haves

Experience in administering standardized tests.
Experience in Ellucian’s Banner Student Information System.
Experience in using Slate CRM for scheduling and events.
Experience in a Community College or University setting.

Responsibilities

Administer and proctor authorized examinations at the DSCC Jimmy Naifeh Center at Tipton County and other locations as needed.
Assist the Testing Coordinator in determining a schedule for testing.
Coordinate with the DSCC Counselor and ADA Coordinator to support accommodations for students with disabilities.
Maintain certification as a testing examiner.
Score examinations, communicate results, and maintain accurate testing records in the Banner Student Information System.
Provide testing information and support to applicants, students, faculty, staff, and external stakeholders.
Communicate and coordinate with IT staff, vendors, and technical support providers to resolve technical issues.
Provide timely and accurate communication regarding testing to the college community.
Prepare and provide testing-related data, operational information and reports.
Evaluate and report on the digital accessibility of testing platforms and collaborate with the Accessibility Initiative.
Serve on college committees and participate in institutional initiatives and activities.
Perform other duties as assigned.