Testing Center Coordinator

Bucknell University • East Buffalo, PA

11d • $19 - $19 • Onsite

About The Position

The Testing Center Coordinator provides essential support to the Office of Accessibility Resources by proctoring tests and assisting with Testing Center duties. This is an on-campus, student-facing, casual, non-benefits-eligible position scheduled for 20 hours per week during standard business hours in the fall and spring academic semesters, with the potential for occasional evening hours during finals week. The role is gift funded for an initial one-year term, with possible renewal subject to available funding and satisfactory performance.

The coordinator administers and secures tests, protects the confidentiality of students and testing materials, checks students in and out, and provides scribe and reader services when needed. The position also supports daily operations, manages test scheduling, handles email and phone communications, performs routine administrative duties, communicates professionally with students and staff, and serves as the first point of contact for visitors. Additional tasks may be assigned as needed. The position reports to the Director, Office of Accessibility Resources.

Requirements

• High school diploma or GED.
• Two or more years of related work experience.
• Advanced skills in Microsoft Word and Excel.
• Proficiency using the internet, email, and calendar software.
• Familiarity with or ability to learn assistive software and hardware technologies.
• Strong communication and interpersonal skills.
• Ability to manage and respect confidential and sensitive information.

Nice To Haves

• Bachelor's degree.
• Two years of experience, or comparable knowledge, working with students with disabilities in a higher education setting.
• Experience with test proctoring.
• Working experience with assistive software technologies, including screen reading, screen magnification, voice recognition, and translation software and hardware.
• Knowledge of assistive hardware such as specialty keyboards, mice, FM systems, and screens.
• Understanding of the Americans with Disabilities Act and Section 504 of the Rehabilitation Act.
• Experience with Banner Web.
• Experience with electronic filing systems or software.

Responsibilities

• Proctor a variety of tests while maintaining a secure testing environment and following testing protocols.
• Maintain confidentiality of students and testing materials.
• Check students in and out of the Testing Center and maintain accurate records.
• Provide scribe and reader services when needed.
• Assist with daily Testing Center operations.
• Manage the test calendar and help allocate testing resources appropriately.
• Handle email communications and provide professional customer service over the phone.
• Perform routine administrative duties and communicate professionally with students and staff.
• Serve as the first point of contact for visitors, respond to inquiries, and direct traffic.
• Perform additional tasks and responsibilities as assigned.

Benefits

• The position itself is casual and non-benefits-eligible. The posting describes benefits available to eligible full- and part-time employees, subject to eligibility criteria and waiting periods: flexible scheduling options determined by role; medical, prescription drug, vision, dental, life, and long-term disability insurance options; a 10% employer retirement-plan contribution (with no contribution requirement for non-exempt positions); paid vacation and sick time, a community service day, and 19 paid holidays; tuition remission for eligible employees and certain eligible family members; an employee wellness program with incentives; parental leave; an employee assistance program; fitness center membership; and use of a Bucknell ID card.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED