Testing Center Assistant

University of New Mexico • Ranchos de Taos, NM

2d • $15 • Onsite

About The Position

The UNM-Taos Testing Center is seeking an organized, student-focused individual to support testing operations while advancing UNM’s commitment to student success, access, and service excellence. This role contributes to a welcoming, efficient, and equitable testing environment that supports academic achievement and persistence.

Requirements

• Ability to manage calendar appointments and scheduling systems
• Basic computer skills, including email and Microsoft Office applications
• Currently enrolled UNM student eligible for Federal Work-Study

Nice To Haves

• Strong communication and student-centered customer service skills
• Ability to manage confidential information with professionalism and discretion
• Demonstrated reliability, organization, and ability to work independently
• Commitment to supporting a diverse and inclusive campus community
• Willingness to assist with operational and improvement projects as needed

Responsibilities

• Administer tests for students including course exams and placement assessments, ensuring equitable access and academic integrity
• Follow established protocols and compliance standards for secure, accurate test proctoring
• Support student success initiatives by assisting with scheduling, coordination, and timely communication via the Testing Center email account
• Serve as a frontline resource for students and staff, providing accurate information, answering calls, and directing visitors
• Maintain and consult testing records while ensuring confidentiality and data integrity
• Promote a welcoming and inclusive environment through high-quality customer service and culturally responsive interactions
• Contribute to efficient daily operations and continuous improvement efforts within the Testing Center
• Assist with additional projects and center needs during lower-volume periods to support overall team effectiveness

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed