Testing Assistant

University of Central Florida•Orlando, FL

3d•Onsite

About The Position

The Testing Assistant is responsible for working with a team of people in Student Accessibility Services to support an accommodated test proctoring system that manages approximately 10,000 exams per academic year. The Testing Assistant will contribute to all areas of the processes used to manage the scheduling logistics with students and faculty. Work is generally 8:00 am to 5:00 pm and will include an adjusted schedule of approximately 12:00 pm - 9:00 pm for 1 - 2 times per week at various times during the year. The position involves a high level of detail management, individual work, and the ability to collaborate effectively with a team of 5 - 6 individuals who are all tasked with collectively facilitating accommodated exams in a timely manner. UCF is seeking to fill multiple roles. Candidates for this job posting will be considered for additional vacancies in this department.

Requirements

High School Diploma or Equivalent and 0+ years of relevant experience.

Nice To Haves

Experience managing and maintaining information in databases or data management systems.
Strong attention to detail with a demonstrated ability to ensure accuracy in recordkeeping and data entry.
Strong written and verbal communication skills, with the ability to work effectively with individuals from varied backgrounds and experiences.
Possession of a valid Class E driver's license is preferred but not required.
This position may occasionally involve driving to various locations on and off campus to conduct University business.

Responsibilities

Multitask across a variety of responsibilities warranting extreme attention to detail, including but not limited to processing test requests within the SAS database and careful preparation and coordination during final exams.
Manage tremendous amounts of details regarding test times, length of time for test, nuanced details, and exam requirements as communicated by professors, and other specific information that must be effectively stored and communicated to the testing team.
Communicate effectively with students, faculty, and staff regarding exam details, test scheduling preferences, and concerns that may arise before, during, or after testing; requires effective verbal and written communication abilities.
Communicate effectively and continuously with the SAS team regarding all of the testing logistics.
Support SAS front desk work, including but not limited to answering phones and greeting walk-in guests, and supporting SAS in other operational areas as needed.