Testing Analyst

Bank of America•Jersey City, NJ

2d•$25 - $37•Onsite

About The Position

The Testing Analyst is part of Bank of America’s Enterprise Independent Testing (EIT), a sub-line of business within Global Risk Management. EIT develops analytical tools and tests for risk and capital measurement, management, and reporting, and partners with business and enterprise functions to address internal and regulatory requirements. It is transforming its testing processes through digital transformation, automation, artificial intelligence, and natural language processing. The role is responsible for accurate and timely test execution. The analyst performs testing according to established scripts, methodologies, procedures, and quality standards; documents results and supporting evidence; and identifies and escalates exceptions, defects, and process concerns. The role also collaborates with Compliance and Operational Risk officers, Front Line Unit process owners, teammates, and business partners to identify themes and trends and support continuous improvement, automation, and standardization. The position is based at one of the listed Chicago or Jersey City locations. It is a first-shift role, 40 hours per week, and is benefits eligible.

Requirements

Bachelor’s degree or above in a listed field, or equivalent work experience.
At least 1 year of work experience.
Prior experience in Client Services.
Experience using Solution Center.
Attention to detail.
Prioritization and time management.
Risk management.
Business process analysis.
Monitoring, surveillance, and testing.
Analytical thinking.
Business acumen.
Critical thinking and problem-solving.
Innovative thinking.
Excellent written and verbal communication.
Relationship building and collaboration.
Process improvement.
Adaptability and continuous learning.

Nice To Haves

Risk-control mindset and ability to formulate and communicate best practices.
Ability to multitask and transition between testing assignments.
Experience executing Independent Compliance Risk testing.
Knowledge of basic sampling methodologies.
Judgment and decision-making ability.
Complex problem-solving ability.
Project management skills.

Responsibilities

Execute testing activities in accordance with established test scripts, methodologies, procedures, and quality standards.
Document testing outcomes, observations, results, and supporting evidence clearly and consistently according to test-script requirements.
Identify, document, and escalate testing exceptions, defects, and process concerns in a standardized format, incorporating continuous updates to test scripts.
Support development, enhancement, execution, and maintenance of testing methodologies, analytical tools, and scripts used to evaluate process and control effectiveness.
Develop an understanding of business processes, associated risks and controls, data sources, and regulatory requirements to support testing activities.
Assist with gathering, validating, analyzing, and documenting data required for test development and execution, as needed.
Collaborate with teammates and business partners on continuous improvement, automation, and standardization across the testing lifecycle.
Collaborate with Compliance and Operational Risk officers and/or Front Line Unit process owners to identify themes and trends at the Front Line Unit, control function, and enterprise levels.
Build knowledge of EIT methodologies, operational risk management practices, and banking processes through training, coaching, and hands-on experience.
Apply EIT Core Skills, including critical thinking, decisiveness, proactive problem solving, project management, risk management, adaptability, collaboration, effective communication, and control rigor and discipline.