Testing Analyst

Bank of America•Charlotte, NC

20h•Onsite

About The Position

The Testing Analyst works within Bank of America’s Enterprise Independent Testing (EIT), a sub-line of business in Global Risk Management. EIT develops and executes testing to support risk and capital measurement, management, and reporting across the bank, serving the Second Line of Defense, Frontline Units, and Control Functions. The role is responsible for accurate, timely, and high-quality test execution in accordance with test scripts, methodologies, procedures, and quality standards. It also documents results and supporting evidence, identifies and escalates exceptions and defects, and collaborates with business partners to identify themes and trends and improve testing practices. The analyst develops knowledge of business processes, risks, controls, data sources, regulatory requirements, EIT methodologies, operational risk management, and banking processes through training and hands-on work. The role is in-office, with the company describing flexibility based on role responsibilities and business needs. Listed locations are Chicago, Illinois, and Jersey City, New Jersey.

Requirements

Bachelor’s degree or above in a relevant field, or equivalent work experience.
At least 1 year of work experience.
Prior experience in Client Services.
Experience using Solution Center.
Attention to detail.
Prioritization and time management.
Risk management and business process analysis.
Monitoring, surveillance, and testing.
Analytical thinking, business acumen, and critical thinking and problem-solving.
Innovative thinking.
Excellent written and verbal communication.
Relationship building and collaboration.
Process improvement, adaptability, and continuous learning.

Nice To Haves

Risk control mindset and ability to formulate and communicate best practices.
Ability to multitask and transition between testing assignments.
Experience executing Independent Compliance Risk testing.
Knowledge of basic sampling methodologies.
Judgment and decision-making skills.
Complex problem-solving skills.
Project management skills.

Responsibilities

Execute testing activities according to established test scripts, methodologies, procedures, and quality standards.
Document testing observations, outcomes, results, and supporting evidence clearly and consistently, following test script requirements.
Identify, document, and escalate testing exceptions, defects, and process concerns in a standardized format, incorporating updates to test scripts.
Support the development, enhancement, execution, and maintenance of testing methodologies, analytical tools, and scripts used to evaluate process and control effectiveness.
Develop an understanding of business processes, associated risks, controls, data sources, and regulatory requirements to support testing.
Assist with gathering, validating, analyzing, and documenting data required for test development and execution.
Collaborate with teammates and business partners on continuous improvement, automation, and standardization across the testing lifecycle.
Work with Compliance and Operational Risk officers and/or Front Line Unit process owners to identify themes and trends at Front Line Unit, control function, and enterprise levels.
Build knowledge of EIT methodologies, operational risk management practices, and banking processes through training, coaching, and hands-on experience.