About The Position

The Infosys Healthcare unit works to transform healthcare through AI-driven solutions that simplify complexity, improve patient experiences, connect ecosystems, optimize operations, and deliver better care. In the assigned role of Technology Consultant 2, the consultant contributes across software development and testing activities, from requirements elicitation and design through implementation, quality assurance, support, and documentation. The role involves collaboration with technical teams, stakeholders, and onsite and offshore delivery teams, with a focus on healthcare systems and end-to-end testing.

Requirements

  • Experience with healthcare systems covering claims, provider network, member, plan, and contracting domains.
  • Experience with mainframe testing using COBOL, JCL, and DB2.
  • Experience coordinating stakeholders and managing end-to-end testing deliverables.
  • Experience defining testing strategies and driving test execution.
  • Experience with requirement analysis, test design, and test planning.
  • Experience with SDLC and STLC processes.
  • Experience with functional, integration, regression, and end-to-end testing.
  • Experience with defect management and test reporting.
  • Experience coordinating onsite and offshore delivery teams.
  • Experience with client-facing testing activities.
  • Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive specialty experience in lieu of each year of education.
  • Must be authorized to work in the United States for any employer without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship for this role.

Nice To Haves

  • Experience with Rally, HP ALM, JIRA, or similar test management tools.
  • Experience with test execution, reporting, and testing lifecycle processes.
  • Experience with Agile and DevOps methodologies.
  • Experience working in global delivery environments.
  • Experience with testing estimation methodologies.
  • Experience with quality engineering processes and governance.

Responsibilities

  • Document assigned portions of business requirements as part of requirements elicitation.
  • Facilitate software application design discussions and document design decisions for the technical team.
  • Participate in coding and integrate features or updates into existing applications while maintaining system stability.
  • Conduct code reviews, make changes to the codebase, and maintain code repositories.
  • Implement test strategies, analyze results, and coordinate bug fixes to uphold software quality standards.
  • Develop user training programs, documentation, and support frameworks to support transitions to new software applications.
  • Help resolve production issues and recommend preventive strategies to improve system reliability.
  • Maintain records of code, testing techniques, and support activities for the knowledge base and related projects.
  • Coordinate stakeholders and manage end-to-end testing deliverables and client-facing testing activities.
  • Coordinate onsite and offshore delivery teams.

Benefits

  • Medical, dental, vision, and life insurance
  • Long-term and short-term disability insurance
  • Health and dependent care reimbursement accounts
  • Accident, critical illness, hospital indemnity, and legal insurance
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays and paid time off
  • Competitive pay
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