Territory Service Rep - Wilmington, DE

NOVO BUILDING PRODUCTS•Wilmington, DE

8d•$23 - $23

About The Position

The Territory Service/Stocking Representative services Novo Building Products such as lumber, moulding, and millwork within Lowe’s stores. The role covers stores in Wilmington, Newark, and Newcastle, Delaware; Avondale, Pennsylvania; and Northeast Maryland. The representative follows a predetermined store call schedule and may also travel to additional stores outside the assigned territory. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with travel that may be daily or overnight. The representative stocks replenishment orders, maintains inventory and product presentation, processes credits and returns for damaged products, and helps manage stock levels to reduce outages. The role also involves building relationships with store personnel, training store staff on products and services, recommending products and changes based on performance and market conditions, assisting with store resets, and participating in special events. The position requires travel between stores and physical activities including standing, walking, bending, lifting, and pushing or pulling wheeled equipment. Pay is $23 per hour. Compensation also includes a $2,000 new-hire sign-on bonus paid in four $500 increments after 30 days, 90 days, 180 days, and 12 months, a $380 monthly car allowance, mileage reimbursement, and potential quarterly and annual bonuses. Travel expenses are covered under the corporate travel policy.

Requirements

High school diploma.
Valid driver’s license and acceptable driving record.
Proof of current auto insurance.
Solid organization and time-management skills.
Computer skills, specifically Microsoft Outlook, Excel, and Word.
Ability to work a flexible work schedule.
Selling, communication, and interpersonal skills.
Fluency in written and verbal English.
Courtesy, diplomacy, tact, and a proven ability to foster relationships based on integrity and professionalism.
Ability to travel daily or overnight to service stores and drive to and from stores.
Ability to meet the physical demands described, including standing and walking, bending or twisting, lifting, and pushing or pulling wheeled equipment.

Responsibilities

Travel to assigned stores on a regular, predetermined call schedule and service those stores; travel to additional stores outside the assigned territory may be required.
Maintain strong relationships with store personnel, including store management, red vest associates, and MST personnel.
Maintain accurate inventory through focus and cycle count adjustments or by notifying customers of necessary changes.
Maintain the appearance of company products by cleaning, culling, placing suggested orders, preparing returns and credits, and ensuring point-of-purchase materials are current and in place.
Train store personnel on the company’s products and services.
Analyze performance, product mix, market conditions, and new product opportunities, and recommend changes when appropriate.
Facilitate store reset activities with the NHC Store Planning Team as required.
Participate in special events such as grand openings, contractor nights, product knowledge training, and company meetings.
Stock assigned replenishment orders within 48 hours of delivery to the store; additional stores may need to be stocked as required.
Manage expenses in accordance with corporate policies and procedures.
Represent the company with high standards of conduct, professionalism, courtesy, ethics, and a can-do attitude.

Benefits

$2,000 new-hire sign-on bonus paid in four $500 increments, subject to attendance requirements.
$380 monthly car allowance.
Mileage reimbursement.
Quarterly and annual bonus potential.
Travel expenses covered under the corporate travel policy.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
Short-term disability.
Long-term disability.
Employee assistance program.
Paid Time Off (PTO).
401(k) program with employer match.
Clean work environment.
Competitive wages and shift premiums.
Dynamic culture in which team members are encouraged to contribute, change, and grow and are rewarded accordingly.